Your IT Department

Welcome to Your IT Department

IT Support Nottingham

Providing Client Focused IT Support in Nottingham since 2009. We give complete IT peace of mind to more than 110 East Midlands businesses and over 2200 individual staff members.

"Your IT was recommended to us by one of our clients. Without a shadow of a doubt joining Your IT is the best thing we did. I definitely recommend it, it gives us such peace of mind knowing the support is there. "

Ian Combellack, Managing Director, Community Transport for Nottingham

5/5

Book A FREE IT Assessment worth £1,680

Our Comprehensive IT Services

Cyber Security

Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.

IT Support

The support you need delivered faster with our unique IT Support Portal. Less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT support service that allows you to focus on what matters the most: growing your business.

IT Consultancy

Improve efficiency with expert help to get more from your existing technology and systems. We’ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.

Cloud Solutions

Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.

Communications

Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.

Digital Transformation

Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.

Your IT Department team
ant lowe
ant lowe
2023-07-10
Fabian was very helpful and quickly got on to solving my problem, he wasn't sure what was causing the issue but worked on until he found the solution and quickly resolved the issue once it was clear, he was very friendly and proactive and made sure he gave me an explanation of everything he was doing ensuring that I fully understood the entire process he went through.
Peter Armstrong
Peter Armstrong
2023-05-17
We have a support contract with Your-IT. They respond quickly to problems reported through their effective helpdesk system - sometimes spotting issues before we do. System updates are applied consistently. Meetings and discussions are informative and helpful.
Charlie Crawford
Charlie Crawford
2023-02-01
Brilliant as always, thank you fabian 👍
Amy Steele
Amy Steele
2023-02-01
Brilliant service as always, resolved quickly by Gareth who was both very helpful and friendly!
STEPHEN JEWSBURY
STEPHEN JEWSBURY
2023-01-03
Great service from everyone
Chris Brown
Chris Brown
2022-12-24
Probably the best it support anywhere.
Ben Thorne
Ben Thorne
2022-12-23
Your-IT have been brilliant this year , very responsive to each query we have raised and dealt with profesionally and quickly.
Rachel Simpson
Rachel Simpson
2022-11-23
We have worked with Your IT for many years and always received excellent service. All staff are extremely helpful and go that extra mile. Highly recommended
Christine Johnstone
Christine Johnstone
2022-07-06
Your-IT have been our IT Support for at least 10 years now, always helpful, professional and a pleasure to deal with
Jonathan Plews
Jonathan Plews
2022-06-08
Excellent, Reported issue prior to business starting for the day, and was successfully resolved before we opened.

Book A FREE IT Assessment worth £1,680

IT Support Nottingham: Why Should You Choose Your IT Department?

We’re the IT department you’ve been dreaming of!

We’re a small team of people who love to give awesome customer service and make businesses better through IT.

Your It Department

Our Vision
Our vision is to be a long-term, trusted partner for our clients, helping them reach their goals through innovative IT solutions. Our staff are highly valued and take pride in delivering an outstanding customer experience.

  • Award Winning

    East Midlands Chamber “Excellence in Customer service” Winners 2022; Nachural Entrepreneurship Awards “Excellence in Customer Service” Winners 2022 & 2023; eChannel News Top 50 Managed IT Companies in the UK 2022 and many, many more

  • Cyber Security Savvy

    We’re Cyber Essentials Plus certified and provide our clients with a comprehensive managed cyber security solution as part of the Managed IT Contracts – you don’t have to pay more to get top class protection.

  • Our History

    Over the past 14 years we’ve grown from 2 founders to 22 staff with circa £2m in turnover. We’re a successful Nottingham business dedicated to the success of other small businesses in the East Midlands and beyond.

  • Our People

    Experienced, highly qualified and committed. Our People make us what we are. We buck the trend for high staff turnover in our industry and strongly believe that if we look after our people they will look after you

  • Customer Service

    Your IT Department are a customer service company that happens to know A LOT about IT! We’ve won those customer service awards because we have a 98% customer satisfaction rate and a 95% customer retention rate.

For all of your IT Systems

Our technical support team offers some of the best IT support services around. If you want a hardworking fully managed IT support team without the cost associated with internal IT teams, then Your IT has you covered. We offer the latest technical solutions and ongoing advice for all IT issues. From server support to general IT solutions, our team of expert technicians offer exceptional remote support for your IT systems.

Whatever industry you work in, no matter what you use tech for, we have experts who can assist you in maintaining your servers, systems, and solving general day-to-day issues. From security issues to disaster recovery, the expert engineers on our service desk can support you with no hidden fees!

Leading IT Companies In Nottingham

Your IT is a leading IT company in Nottingham, offering IT services in East Midlands to local businesses and surrounding areas. Support solutions are offered along with industry best practice advice by some of the best support technicians available! We support over 120 local businesses, giving them access to their own IT Team and a cost effective solution.

Remote working is essential in the modern climate, and Your IT can continue to offer support no matter what happens. We offer Managed IT support across the Midlands and are here to assist businesses with IT support in the West Midlands and IT support in Yorkshire. Call us for an on-site visit to see how our remote real-time system monitoring can help your site.

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Our Guarantee

Use our service for 90-days. If you’re not completely satisfied we’ll refund ALL of your support costs

Testimonials

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Our IT services

How we can help

What you get How it helps
Help desk and online support
Your IT issue solved by our team of experts. 95% of problems solved in under 1 hour.
Remote monitoring and maintenance
Problems fixed before they affect your business.
Managed patching & updates
The latest and most secure versions of all your software. Updates happen in the background with NO interruptions.
Supplier management
We deal with all your technology suppliers - phones, printers, broadband, software - even if we don’t provide them.
Technology buying service
No more searching around for the best price - we provide all your technology, configured and ready to use.
Account Management
A single point of contact for questions and queries about your technology.
Advanced security solutions
Basic security as part of your support package, and advanced solutions as easy to understand add ons.
Managed Communications
Phones, broadband, mobile and WiFi can all be managed under one roof. Just one support number to call.
One simple 'All in' cost
Simplify your IT budget and your administration and save time and money every month.

How we work

Our Process

There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!

Step 1

Call us on 0115 8220 200 Complete the contact form, or book a  meeting in our calendar.

Step 2

We'll take some basic details, discuss your most pressing issues and organise an assessment.

Step 3

We'll carry out a full assessment of your business and technology.

Step 4

You'll be provided with a bespoke report showing where improvements could be made.

or call us on

Managed IT Support: For All Your IT Systems

Here at Your IT Department, we understand that internal IT teams are often overstretched, underfunded and can’t support an organisation effectively. That’s why, as a fully managed support provider, we can take the weight off your shoulders and handle your entire IT system. Not only is this a more cost-effective solution, but it gives you peace of mind knowing that your IT systems are working with you rather than against you.

When we partner with local East Midlands businesses, we ensure that all their data is safe, secure and compliant with all regulations. Regardless of your industry, our support team will assist you with server maintenance, cloud services and all aspects of disaster recovery. To prevent costly data breaches, they’ll carry out network monitoring services and cyber security solutions that have all been specifically designed to make your lives easier.

If your Nottingham business is ready to invest in award-winning managed IT support services, get in touch with us today and let’s get started!

Managed IT Support Service

Sectors we serve

Managed IT Support for a wide range of sectors

IT Services Nottingham

Local IT Support For Nottingham Businesses

IT SupportDo you suffer from IT Issues that slow down productivity and frustrate staff? Or struggle with IT Support that takes ages to get back to you, and never gets to the bottom of the issue? Do you need a full proof IT Strategy that outlines a business’s technology-related goals and objectives?

Do you have no idea where you’re heading with your technology? Or know you need to do something about cyber security but have no idea what?

Then it’s time to get some professional IT Support Services from a market-leading IT Support Provider. We've helped assist a number of Nottingham businesses by offering a tailored support that caters business needs.

We believe your business should be improved by your IT, not held back by it.

To achieve this you need fully managed IT support, with ongoing advice and a simple pricing structure. You need a provider who offers the latest technical solutions, with expert engineers and backed up by IT consultants providing industry best advice.

Book A Call with our experts today to explore how the best IT Support Nottingham can fix your existing IT issues and start you on a journey to technology that makes your business better.

Since 2009 Your IT have been helping businesses make better technology strategy decisions and resolve technology challenges.

Our IT consulting service helps define your business’ IT strategy. IT moves at a lightning pace and our consulting services will ensure that the right technology and the right strategy is used within your business to deliver the most effective approach to IT.

Whilst many consultancy services offer only the theory we have the ability to both design and deliver strategic projects for our clients.

Download our buyers guide

Download our IT Services buyers guide for FREE

Who are we Our Story

Your IT Department was formed by Directors Lee Hewson and Simon Cox back in 2009. Lee and Simon had a simple vision; to provide a customer focused, high quality IT service for local Nottingham businesses that went beyond just fixing computers and providing hardware.

Case Studies

Some of our client stories

FREQUENTLY ASKED QUESTIONS ON IT SUPPORT & IT SERVICES

We have answered many commonly asked questions below

Managed IT support services are comprehensive services that cover the management, maintenance, and monitoring of an organisation’s IT infrastructure. Managed service providers (MSPs) provide these services so businesses can focus on their core operations without needing to worry about managing their own IT.

IT services typically consist of one-time projects such as system installations, upgrades, and migrations. IT Services might also refer to the the ‘break-fix’ model. With break-fix the business calls whenever they have an IT issue and the service provider fixes the issue, charging an hourly rate. This can be very costly as there is no incentive for the provider to address any underlying problems and stop the issue from reoccurring. Managed IT services are ongoing services that provide proactive monitoring, maintenance, and management of an organisation’s IT department. The MSP and business work in partnership, the MSP understands the business and contributes to it’s success, fixing issues and helping with strategy and achieving long term goals.

Our team of IT support professionals provide Nottingham based customer support services. As well as phone support for IT issues we undertake remote monitoring, ensuring your systems are running smoothly and fixing many potential problems before they cause you an issue. We offer best of breed support, great service and the majority of issues resolved remotely.

Most IT support services will offer you the support needed to keep your servers running and systems operating. From individual issues such as access problems to more widespread issues such as cyber security, an IT team will be able to provide support for all technical issues.

IT services, such as the ones offered at Your IT, offer technical support for all IT services. Offering solutions for common issues and complicated problems. IT services make sure that your computer infrastructure is running smoothly and properly by actively monitoring systems. Managed services is a cost-effective technical solution.

Running a business is tricky and the last problem you need is an IT issue making things worse. Having IT services that continually and actively monitor your technology and provide support when things go wrong is essential. Your IT offers support for Nottingham businesses with a very simple pricing structure that offers remote and on-site support that you can rely on. We offer outstanding customer service, and a bespoke package to meet your exact needs.

All modern companies need IT support, it is an essential service for any company. We offer local expertise for Nottingham businesses and we guarantee a premium service. So, if you want to make sure your IT infrastructure is safe, protected, and running smoothly, then look no further. Find out why our skills and services continue to keep our clients happy when they choose us as their local IT provider company.

Catering to IT Support needs, we proudly serve clients nationwide, with a strong presence in key areas like Leicester, Birmingham, Hinckley, Nuneaton, Ilkeston, Mansfield, Sheffield, Coventry & Burton on Trent.

Latest News and Information

Advice for everything IT & IT support related

technology roadmap

Technology Roadmap

What Is A Technology Roadmap? A technology roadmap is a strategic plan intricately designed to outline how technology solutions will support and enhance business strategy

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Book Your FREE IT Assessment worth £1,520

Many IT companies offer a free assessment. These will differ in quality. We value ours based on the two days’ work it will take us to complete the assessment, however we provide it free of charge.

The assessment consists of:

  • Initial scoping call
  • Initial meeting and Technical Assessment
  • Preparation of Assessment Report
  • Presentation of the Assessment & Action Plan

The action plan is yours to keep and will alert you to any items of immediate concern such as unsupported or unpatched software and operating systems, old infrastructure, and any security risks.

Use the report to make improvements yourself, pass it to your existing provider or let us do everything for you.

Not ready for an assessment? No problem!

If you’d like to speak to us about any of our other services,  or you’re interested in IT support but would like a chat before you book an IT assessment, then please call us or hit the ‘Request a Call Back’ button below, pop in your details and we’ll call you right back.

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