IT Support

We Take Care Of Your Technology. You Take Care Of Your Business.

Managed IT services is a method of outsourcing the day-to-day management of your information technology.

A Managed Service Provider (MSP) essentially becomes your IT department and cares for all of your IT assets.

An MSP can also work alongside your existing in-house IT department. The approach depends on your business goals, internal structure, and budget.

Managed Service Providers seek to prevent your IT infrastructure from breaking – providing your employees with continual access to the tools they need to do their jobs.

This differs from traditional IT which is a reactive service built around a break and fix model.

A great MSP will be a real partner for a business, helping to identify how IT can be used to best achieve your overall goals. IT becomes a strategic asset, not a cost.

There are various levels of service that an MSP can provide, and each solution is built around the needs of the client. In order to understand the business needs we undertake a comprehensive assessment process with each prospective client.

The IT Assessment

The assessment focuses on your business. We need to understand your current frustrations and what the business wants to achieve moving forward.

We can then look at how technology can be used to solve issues and support the plans of the business.

Following the assessment we’ll present you with a comprehensive, easy to understand audit report. This clearly shows areas that can be improved upon using a simple traffic light system.

The solution we prescribe will be bespoke to you.

As a rule, fully managed services are more suitable for businesses with more than 10 staff and complex IT systems.

With less than 10 users, or for a larger business with very simple technology, a solution such as YourOffice provides everything required. This includes simple all-in-one billing that incorporates help-desk support along with Microsoft365 and Windows 10 licencing.

Why Outsource IT Support?

Reduce Your Costs

The average salary for an IT Manager is £40, 159. This doesn’t take into account recruitment costs, insurance, training, and tax.

A Managed Service Provider gives you a low priced, fixed cost solution and can save your business thousands.

Poor technology and a lack of professional support is even more expensive. According to a recent survey by Currys PC World Brits lose an average of 46 minutes a day because of slow technology, which equates to a whopping 24 days of work time a year and approximately £2,752 (based on the average UK salary).

More Time To Run Your Business

If you’re managing everyday IT issues yourself then that’s time you are NOT spending running your business. Letting somebody else assist your staff means you can concentrate on growing your business.

Take Advantage of The Latest Technology

Whilst you may understand a thing or two about computers a Managed Service Provider lives and breathes new technology each day. Access to the latest hardware and software can provide a real competitive advantage for your business.

Increase Productivity

With the business owner free to concentrate on driving the business forward, the latest technology installed and niggling IT issues a thing of the past your staff will be more productive, and a lot happier!

Any Questions? Book a quick 15-minute call with us and we’ll answer any queries you may have – https://www.your-itdepartment.co.uk/lets-talk/

If you’d prefer simply use the same link to book a Managed IT Assessment.