Your IT Department

Head Office: 0115 822 0200

Welcome to Your IT Department

IT Support for Recruitment Companies

Your IT Department have been providing IT support for recruitment agencies since 2009.
5/5

Fantastic company. Cannot recommend enough, fast efficient and above all else very human!

Alan, MD, Sheff Med

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Cyber Security

Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.

IT Support

The support you need delivered faster with our unique IT Support Portal. 50% less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT service that allows you to focus on what matters the most: growing your business.

IT Consultancy

Improve efficiency with expert help to get more from your existing technology and systems. We’ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.

Cloud Solutions

Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.

Communications

Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.

Digital Transformation

Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.

Your IT Department team
Debbie
Debbie
2022-05-04
Very helpful and polite. Knew how to help fix the problem quickly and securely.
SPIROS SENGERGI
SPIROS SENGERGI
2022-01-21
Perfect job, helpfull and profesional
David Suart
David Suart
2022-01-18
“Speedy and accurate - appreciate it 👌”
Jayne Lorton
Jayne Lorton
2022-01-17
“Really quick and efficient resolution. Thank you”
Rebecca Dowdeswell
Rebecca Dowdeswell
2021-11-17
“Fern has been fantastic in the various bits I have needed sorting over the last few days with my old/new laptops. So helpful and nice!”
Jo Sowerby
Jo Sowerby
2021-11-02
Really responsive IT support.
Sheffield Credit Union
Sheffield Credit Union
2021-09-29
Narayan was brilliant - so knowledgeable and so good at explaining and talking me through things. I like to understand what is happening, so perfect service for me!
Gavin Leverett
Gavin Leverett
2021-09-13
Absolutely fantastic service. Narayan couldn't have been more helpful and took charge of the issue as if it was his problem to solve not ours. What a credit to Your IT. Can't praise him enough
Daniel Daniel
Daniel Daniel
2021-08-17
Very helpful and knowledgeable.
Teresa
Teresa
2021-08-17
“Great service like always with Adam :)”

The recruitment industry is a fast paced environment that relies heavily on its IT systems. Under-performing IT systems frustrate staff, not to mention costing you candidates and clients. Ensuring that your CRM, email and telephone systems experience minimal disruption is key.

With Your IT Departments Fully Managed IT Support we assume control of your entire IT infrastructure. For one fixed, monthly price you’ll receive unlimited remote and on-site support, built-in security, 24/7 monitoring & maintenance and much more.

A well managed IT system will ensure you and your staff can focus on your core activities, without worrying that your IT systems are going to let you down.

We support agencies that use various industry recognised software solutions including Bond and Temp ID. Our Senior Engineer has undertaken external Bond Training in order to provide high level support. We also support a number of agencies who use more generic solutions such as Microsoft Dynamics and Sales Force.

Included within Fully Managed IT Support is 3rd party software management, meaning we’ll deal directly with any software provider to fix any issues. This support also extends to any other IT related services such as broadband or VoIP, even if we do not provide those services to you.

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Our Guarantee

Use our service for 90-days. If you’re not completely satisfied we’ll refund ALL of your support costs

Testimonials

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Our services

How we can help

What you get How it helps
Help desk and online support
Your IT issue solved by our team of experts. 95% of problems solved in under 1 hour.
Remote monitoring and maintenance
Problems fixed before they affect your business.
Managed patching & updates
The latest and most secure versions of all your software. Updates happen in the background with NO interruptions.
Supplier management
We deal with all your technology suppliers - phones, printers, broadband, software - even if we don’t provide them.
Technology buying service
No more searching around for the best price - we provide all your technology, configured and ready to use.
Account Management
A single point of contact for questions and queries about your technology.
Advanced security solutions
Basic security as part of your support package, and advanced solutions as easy to understand add ons.
Managed Communications
Phones, broadband, mobile and WiFi can all be managed under one roof. Just one support number to call.
One simple 'All in' cost
Simplify your IT budget and your administration and save time and money every month.

How we work

Our Process

There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!

Step 1

Call us on 0115 8220 200 Complete the contact form, or book a  meeting in our calendar.

Step 2

We'll take some basic details, discuss your most pressing issues and organise an assessment.

Step 3

We'll carry out a full assessment of your business and technology.

Step 4

You'll be provided with a bespoke report showing where improvements could be made.

or call us on

Sectors we serveManaged IT Services throughout a range of sectors

Recruitment

Construction

Legal

Finance

Insurance

GDPR for Recruitment Agenciess

The new General Data Protection Regulations will have a significant impact on the Recruitment sector. Those in the industry handle large volumes of personal data. Protecting this data should be a priority to the business.

Whilst IT solutions alone cannot make any business ‘GDPR Compliant’, Cyber-Security within any agency needs to be at a very high standard.

As part of our fully Managed IT Support for Recruitment we provide industry leading managed Anti-Virus, together with email filtering and high quality back-up and disaster recovery. In addition we provide firewall solutions to sort all budgets including Firewall-As-A-Service.

Finally, we would also recommend that clients in this sector gain Cyber Essentials Accreditation. This certification displays a commitment to cyber security and data protection.

Customers, Testimonials and Feedback

We consistently achieve customer satisfaction ratings of 97% or more. This can be seen through our real time scores on our Home Page.

For feedback and testimonials from some of the recruitment companies that we currently support including  Linear Recruitment, and U&I Recruitment please visit our testimonials page.

Finally, our standards of customer service have been recognised both locally and nationally.

We ranked No.1 Small Managed Service Provider in the East Midlands in the MSP 501. This is the largest and most comprehensive ranking of managed service providers worldwide

The MSP 501 list recognises top managed service providers based on metrics including recurring revenue, growth and other factors.

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Case StudiesSome of our client stories

Frequently asked questionsWe have answered many commonly asked questions below

Our team of IT support professionals provide Nottingham based customer support services. As well as phone support for IT issues we undertake remote monitoring, ensuring your systems are running smoothly and fixing many potential problems before they cause you an issue. We offer best of breed support, great service and the majority of issues resolved remotely.

Most IT support services will offer you the support needed to keep your servers running and systems operating. From individual issues such as access problems to more widespread issues such as cyber security, an IT team will be able to provide support for all technical issues.

All businesses or institutes now have complex computer systems, and a large amount of technology that is fundamental to the work that they do, but who keeps it all running? An IT department of course! And the work they do is what we refer to as IT services. IT services to support clients to keep their technical systems operational. This way, your business never loses valuable time due to technical malfunctions or computer issues.

IT services, such as the ones offered at Your IT, offer technical support for all IT services. Offering solutions for common issues and complicated problems. IT services make sure that your computer infrastructure is running smoothly and properly by actively monitoring systems. Managed services is a cost-effective technical solution.

Disaster Recovery services offer solutions for worst-case scenarios. What happens if the worst possible situation happens, and all your data is lost? A tailored support system includes strategy advice and plans for these situations so you avoid the worst-case scenario. From cloud solutions to security solutions, the best service offers you full protection for all situations.

Running a business is tricky and the last problem you need is an IT issue making things worse. Having IT services that continually and actively monitor your technology and provide support when things go wrong is essential. Your IT offers support for Nottingham businesses with a very simple pricing structure that offers remote and on-site support that you can rely on. We offer outstanding customer service, and a bespoke package to meet your exact needs.

All modern companies need IT support, it is an essential service for any company. We offer local expertise for Nottingham businesses and we guarantee a premium service. So, if you want to make sure your IT infrastructure is safe, protected, and running smoothly, then look no further. Find out why our skills and services continue to keep our clients happy when they choose us as their local IT provider company.

In short yes! A market leading helpdesk service gives your employees access to fast, reliable fixes to their most pressing IT problems. Most small businesses cannot afford an in-house IT Support team, with an outsourced service desk you get all the expertise you could possibly need with a much lower support cost.

A combination of remote and onsite support is the very best solution. Most issues can be fixed remotely but occasionally you may need somebody to provide support on-site.

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