Your IT Department

Welcome to Your IT Department

IT Support for Recruitment Companies

Your IT Department have been providing IT support for recruitment agencies since 2009.

Fantastic company. Cannot recommend enough, fast efficient and above all else very human!

Alan, MD, Sheff Med

5/5

For Rapid, Reliable IT Support

Our Comprehensive IT Services

Cyber Security

Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.

IT Support

The support you need delivered faster with our unique IT Support Portal. Less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT support service that allows you to focus on what matters the most: growing your business.

IT Consultancy

Improve efficiency with expert help to get more from your existing technology and systems. We’ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.

Cloud Solutions

Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.

Communications

Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.

Digital Transformation

Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.

Your IT Department team

Recruitment Industry IT Needs

In the recruitment industry, speed and efficiency are crucial for staying competitive. Quick candidate placements and efficient processes enhance client and candidate satisfaction, leading to repeat business and referrals. The industry’s fast pace requires agencies to swiftly match candidates with openings, utilising robust IT systems to ensure smooth operations. Efficient IT infrastructure helps avoid delays that can frustrate staff and cost valuable opportunities. Ultimately, the ability to quickly meet client needs and resolve issues solidifies an agency’s competitive edge.

Comprehensive IT Support Services

Your IT Department specializes in delivering Fully Managed IT Support tailored specifically for recruitment agencies. For a single fixed monthly fee, we take over your entire IT infrastructure, allowing you to focus on core recruitment solutions without worrying about technical issues. Our package includes unlimited remote and on-site support, robust security measures, and 24/7 monitoring—ensuring your systems are always running smoothly and securely.

As IT sector recruitment specialists, we understand the unique challenges you face and work closely with your team to optimise technology in alignment with your strategic objectives. Our ongoing maintenance and proactive upgrades ensure your IT environment not only meets but anticipates your evolving needs, empowering you to stay ahead in the competitive recruitment landscape.

By partnering with us, your recruitment agency gains access to cutting-edge IT solutions and expert advice. We are committed to enhancing your operational efficiency and helping you deliver superior recruitment services, making us your trusted IT ally in the fast-paced world of recruitment.

Benefits of Managed IT

A well-managed IT system is crucial for recruitment agencies, enabling you and your staff to concentrate on core recruitment tasks without the worry of IT failures. Our comprehensive support allows your team to focus on the hiring process and connecting clients with candidates efficiently, supported by robust technology designed to meet the demanding pace of the recruitment industry. With our service, you can respond quickly to both client and candidate needs, ensuring no opportunity is missed due to technical delays.

Our managed IT service features a dedicated account manager and a responsive service desk, ensuring you receive personalised support and swift resolutions to any issues. We are continually integrating emerging technologies to keep your systems at the forefront of the IT sector, enhancing your recruitment solutions. Additionally, our expert project management ensures that IT deployments and upgrades are executed smoothly, minimising downtime and maximising your agency’s operational efficiency.

By leveraging our managed IT services, your recruitment agency benefits from not only maintaining but also advancing its technological capabilities. This strategic focus on technology empowers your team to achieve more and deliver exceptional results in the competitive recruitment landscape. We provide you with an edge over other recruitment agencies.

Could IT Support Benefit Your Recruitment Agency?

Is managing IT support tasks taking time away from your core operations and business activities? For as little as £350 a month, Your IT Department can handle all the IT support tasks you’d rather not deal with. No matter your location in the UK or the size of your business, we are here to provide the technical support you need. If you’re interested in learning how we can assist your business, don’t hesitate to get in touch with us today.

Strategic IT Support to Enhance Business Growth

Our Fully Managed IT Support includes management of 3rd party software, which means we’ll directly handle any technical issues or with software providers on your behalf. We are already supporting agencies using Bond (Adapt), Recrusso, Access, Itris, and many others. This service extends to managing other IT-related services such as broadband or VoIP, even if these are not services we directly provide.

We also bring a wealth of experience and expertise in developing and supporting IT solutions for businesses that operate multiple temporary sites across the UK. For instance, we have been instrumental in setting up multi-site offices with 4G solutions to easily connect mobile workforces with their headquarters, which has been a key element of the IT solutions we’ve provided to various companies in the recruitment sector.

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Our Guarantee

Use our service for 90-days. If you’re not completely satisfied we’ll refund ALL of your support costs

Testimonials

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Our IT services

How we can help

What you get How it helps
Help desk and online support
Your IT issue solved by our team of experts. 95% of problems solved in under 1 hour.
Remote monitoring and maintenance
Problems fixed before they affect your business.
Managed patching & updates
The latest and most secure versions of all your software. Updates happen in the background with NO interruptions.
Supplier management
We deal with all your technology suppliers – phones, printers, broadband, software – even if we don’t provide them.
Technology buying service
No more searching around for the best price – we provide all your technology, configured and ready to use.
Account Management
A single point of contact for questions and queries about your technology.
Advanced security solutions
Basic security as part of your support package, and advanced solutions as easy to understand add ons.
Managed Communications
Phones, broadband, mobile and WiFi can all be managed under one roof. Just one support number to call.
One simple ‘All in’ cost
Simplify your IT budget and your administration and save time and money every month.

How we work

Our Process

There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!

Step 1

Call us on 0115 8220 200 Complete the contact form, or book a  meeting in our calendar.

Step 2

We'll take some basic details, discuss your most pressing issues and organise an assessment.

Step 3

We'll carry out a full assessment of your business and technology.

Step 4

You'll be provided with a bespoke report showing where improvements could be made.

or call us on

Sectors we serve

Managed IT Support for a wide range of sectors

GDPR for Recruitment Agencies

Introduction to GDPR in Recruitment

The introduction of the General Data Protection Regulation (GDPR) has brought about significant changes in the recruitment sector, a field that processes large volumes of personal data. Ensuring the protection of this data is not just a regulatory requirement but a critical business priority.

The Role of IT in GDPR Compliance

While IT solutions alone cannot guarantee GDPR compliance, the level of cyber-security within a recruitment agency must be exemplary to safeguard sensitive personal information effectively.

Advanced Cyber-Security Measures

We equip recruitment agencies with industry-leading managed Anti-Virus software and secure email filtering systems to prevent data breaches.

Back-Up and Disaster Recovery Services

Our services ensure that your data is not only secure but also recoverable in the event of a disaster, minimising downtime and loss.

Customisable Firewall Solutions

We offer firewall technology solutions tailored to all budget levels, including Firewall-As-A-Service, to provide strong defence mechanisms against cyber threats.

Enhancing Credibility through Certification

We strongly recommend that recruitment agencies pursue Cyber Essentials Accreditation. Achieving this certification demonstrates a firm’s commitment to cyber security and data protection, enhancing trust with clients and candidates alike.

Final Recommendations

Incorporating these IT strategies and tools is essential for recruitment agencies to meet GDPR requirements and protect both their business interests and the privacy of their clients. By embracing a proactive approach to data security, agencies can not only comply with GDPR but also position themselves as trustworthy partners in the recruitment industry.

Customers, Testimonials and Feedback

We consistently achieve customer satisfaction ratings of 97% or more. This can be seen through our real time scores on our Home Page.

For feedback and testimonials from some of the recruitment companies that we currently support including  Linear Recruitment, and U&I Recruitment please visit our testimonials page.

Finally, our standards of customer service have been recognised both locally and nationally.

We ranked No.1 Small Managed Service Provider in the East Midlands in the MSP 501. This is the largest and most comprehensive ranking of managed service providers worldwide, so if you are a construction company looking for IT support, in the legal sector and need IT support, or maybe an insurance company looking for IT services, speak to our team today.

The MSP 501 list recognises top managed service providers based on metrics including recurring revenue, growth and other factors.

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Download our buyers guide

Download our IT Services buyers guide for FREE

Case Studies

Some of our client stories

FREQUENTLY ASKED QUESTIONS ON IT SUPPORT & IT SERVICES

We have answered many commonly asked questions below

Managed IT support services are comprehensive services that cover the management, maintenance, and monitoring of an organisation’s IT infrastructure. Managed service providers (MSPs) provide these services so businesses can focus on their core operations without needing to worry about managing their own IT.

IT services typically consist of one-time projects such as system installations, upgrades, and migrations. IT Services might also refer to the the ‘break-fix’ model. With break-fix the business calls whenever they have an IT issue and the service provider fixes the issue, charging an hourly rate. This can be very costly as there is no incentive for the provider to address any underlying problems and stop the issue from reoccurring. Managed IT services are ongoing services that provide proactive monitoring, maintenance, and management of an organisation’s IT department. The MSP and business work in partnership, the MSP understands the business and contributes to it’s success, fixing issues and helping with strategy and achieving long term goals.

Our team of IT support professionals provide Nottingham based customer support services. As well as phone support for IT issues we undertake remote monitoring, ensuring your systems are running smoothly and fixing many potential problems before they cause you an issue. We offer best of breed support, great service and the majority of issues resolved remotely.

Most IT support services will offer you the support needed to keep your servers running and systems operating. From individual issues such as access problems to more widespread issues such as cyber security, an IT team will be able to provide support for all technical issues.

IT services, such as the ones offered at Your IT, offer technical support for all IT services. Offering solutions for common issues and complicated problems. IT services make sure that your computer infrastructure is running smoothly and properly by actively monitoring systems. Managed services is a cost-effective technical solution.

Running a business is tricky and the last problem you need is an IT issue making things worse. Having IT services that continually and actively monitor your technology and provide support when things go wrong is essential. Your IT offers support for Nottingham businesses with a very simple pricing structure that offers remote and on-site support that you can rely on. We offer outstanding customer service, and a bespoke package to meet your exact needs.

All modern companies need IT support, it is an essential service for any company. We offer local expertise for Nottingham businesses and we guarantee a premium service. So, if you want to make sure your IT infrastructure is safe, protected, and running smoothly, then look no further. Find out why our skills and services continue to keep our clients happy when they choose us as their local IT provider company.

Catering to IT Support needs, we proudly serve clients nationwide, with a strong presence in key areas like Leicester, Birmingham, Hinckley, Nuneaton, Ilkeston, Mansfield, Sheffield, Coventry & Burton on Trent.