Your IT Department

Welcome to Your IT Department

Award Winning Mansfield IT Support Services

Providing an award winning IT support service, our support team offers remote assistance to keep your business running smoothly and efficiently. We provide support for all IT systems, and our team’s technical ability can offer expert advice, guidance, and solutions for all your computer maintenance needs.
5/5

Your IT staff are easily contactable, phone back when they say they will, and are a pleasure to talk to.

Michael, Manager, Enviroenergy

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Cyber Security

Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.

IT Support

The support you need delivered faster with our unique IT Support Portal. 50% less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT service that allows you to focus on what matters the most: growing your business.

IT Consultancy

Improve efficiency with expert help to get more from your existing technology and systems. We’ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.

Cloud Solutions

Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.

Communications

Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.

Digital Transformation

Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.

Your IT Department team
Jonathan Plews
Jonathan Plews
2022-06-08
Excellent, Reported issue prior to business starting for the day, and was successfully resolved before we opened.
Debbie
Debbie
2022-05-04
Very helpful and polite. Knew how to help fix the problem quickly and securely.
SPIROS SENGERGI
SPIROS SENGERGI
2022-01-21
Perfect job, helpfull and profesional
David Suart
David Suart
2022-01-18
“Speedy and accurate - appreciate it 👌”
Jayne Lorton
Jayne Lorton
2022-01-17
“Really quick and efficient resolution. Thank you”
Rebecca Dowdeswell
Rebecca Dowdeswell
2021-11-17
“Fern has been fantastic in the various bits I have needed sorting over the last few days with my old/new laptops. So helpful and nice!”
Jo Sowerby
Jo Sowerby
2021-11-02
Really responsive IT support.
Sheffield Credit Union
Sheffield Credit Union
2021-09-29
Narayan was brilliant - so knowledgeable and so good at explaining and talking me through things. I like to understand what is happening, so perfect service for me!
Gavin Leverett
Gavin Leverett
2021-09-13
Absolutely fantastic service. Narayan couldn't have been more helpful and took charge of the issue as if it was his problem to solve not ours. What a credit to Your IT. Can't praise him enough
Daniel Daniel
Daniel Daniel
2021-08-17
Very helpful and knowledgeable.

Are you looking for a friendly, reliable IT support team in Leicester?

Your IT Department solves all of your IT problems by offering a package of support services that you can rely on! With our tailored support, we can offer the latest technical support with an abundance of ongoing advice to make sure your business has all the support it needs.

Have issues resolved remotely, quickly, and efficiently! Our IT support for Leicester and IT support Nottingham offers market-leading services for local businesses.

Your IT Department solves all of your IT problems including:

  • Slow computers or an unreliable network
  • IT issues that slow down productivity and frustrate staff.
  • Spending your time fixing IT problems instead of getting on with the day job.
  • IT support that takes ages to get back to you (and never gets to the bottom of the issue..)
  • Ageing equipment with no idea when it might need replacing.
  • Absolutely no idea where you are heading with your technology.

We’ll Solve These Problems (and any others you’re having) within the first 90-days!

Your IT departments experienced team will take control of your entire IT infrastructure, monitoring your systems 24/7, 365 days a year, and providing you with the very best service at a fraction of the cost of an in-house solution and, crucially, freeing up your time to focus on running your business. We promise you will never need to rely on poor IT support or substandard internal IT teams again.

Take a look below to find out exactly what we offer, what managed IT means for your business, and why businesses across Leicester and the East Midlands are choosing the 360° approach to IT solutions that Your IT Department offers. You won’t find better IT services that offer the same market-leading support as us.

We work in partnership with you
We believe Managed IT Support is done with you, not to you. Our aim is to align your technology with your business goals and we’ll work with you to increase efficiency and reduce costs. Leicester businesses can thrive with our support services.

One size doesn’t fit all and our Managed IT Solutions will be tailored to your needs. We will offer real-time system monitoring with support technicians and no hidden fees. It’s the best way to guarantee the latest technical solutions for your business.

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Our Guarantee

Use our service for 90-days. If you’re not completely satisfied we’ll refund ALL of your support costs

Testimonials

Our services

How we can help

What you get How it helps
Help desk and online support
Your IT issue solved by our team of experts. 95% of problems solved in under 1 hour.
Remote monitoring and maintenance
Problems fixed before they affect your business.
Managed patching & updates
The latest and most secure versions of all your software. Updates happen in the background with NO interruptions.
Supplier management
We deal with all your technology suppliers - phones, printers, broadband, software - even if we don’t provide them.
Technology buying service
No more searching around for the best price - we provide all your technology, configured and ready to use.
Account Management
A single point of contact for questions and queries about your technology.
Advanced security solutions
Basic security as part of your support package, and advanced solutions as easy to understand add ons.
Managed Communications
Phones, broadband, mobile and WiFi can all be managed under one roof. Just one support number to call.
One simple 'All in' cost
Simplify your IT budget and your administration and save time and money every month.

How we work

Our Process

There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!

Step 1

Call us on 0115 8220 200 Complete the contact form, or book a  meeting in our calendar.

Step 2

We'll take some basic details, discuss your most pressing issues and organise an assessment.

Step 3

We'll carry out a full assessment of your business and technology.

Step 4

You'll be provided with a bespoke report showing where improvements could be made.

or call us on

Sectors we serveManaged IT Services throughout a range of sectors

Recruitment

Construction

Legal

Finance

Insurance

What is Managed IT?

Fully Managed IT Support from Your IT Department LTD provides your business with a complete, flexible outsourced IT Department and takes away the stresses associated with technology failure.

Fully Managed IT Support provides your local Leicester business with an integrated fixed-price IT solution. No matter your business objectives, your solution will include all of the services and benefits listed below including unlimited Service Desk and On-Site support for all your IT issues.

After we have visited your business to fully assess your current IT systems, then we will provide you with the best IT solutions. Our support packages aim to lower your IT costs, reduce your downtime, supply you with the best IT solutions and provide you with outstanding Leicester based customer support. Because your solution will be designed by our experts it will be unique to you, and tailored to your exact needs.

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Download our buyers guide

Download our IT Services buyers guide for FREE

Why choose Your IT Department for IT Support Leicester?

The Your IT Team are currently ranked 5th in the UK and 97th in the world according to the Channel Futures MSP 501 competition, the world’s largest independent assessment of businesses in the sector. We’re the top-ranked independent owner-managed IT company in the East Midlands. Your IT has been offering support contracts to Leicester, Derby and IT Support for Loughborough companies and local East Midlands Businesses for over a decade, since forming in 2009.

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Our clients benefit from complete peace of mind, working with a partner who is aligned with their business and offers visibility and accountability. We go beyond simply fixing IT to provide expert guidance and industry best practice advice. Each client has an IT Roadmap and knows exactly where their existing system is going to be improved in the future, how much this will cost and how this aligns with their business needs and future commercial success.

Speaking of costs, our fixed price model means you have no hidden costs and can confidently ‘set and forget’ your IT budget with fixed monthly pricing. So for a remote and onsite support team, look no further than Your IT!

The Unique IT Support Panel

Our ITSupportPanel sets us apart from any other local MSP. This unique portal makes changing IT support provider easy. Your staff have no new telephone number to learn, or complex process to pick up. They just click the ‘IT’ button on the desktop or Mobile App and instantly connect to the Service Desk.

Experience a 50% reduction in calls to the service desk, countless hours saved of ‘telephone tennis’ as now technicians can book slots to take over PC’s and fix issues. Users simply receive a push notification when the job is completed. Logging tickets is easy and self-service bots further reduce time wasted by automatically taking staff members through remediation of the most basic issues.

You have complete control, with security checks and MFA built into approvals for an added layer of security.

We think prevention is better than cure. This is why we manage your IT systems and prevent issues before they arise, allowing you to concentrate on the daily running of your business. Instead of employing a complete in-house IT department, we can provide you with everything you need. And at a fraction of the cost and hassle. We ensure that we keep our customers fully updated and provide you with regular reports on network health, infrastructure, security and overall performance.

Leicester IT Support

Your IT are a Microsoft Silver Partner and experts in installing and configuring Microsoft’s Premium cloud services – Microsoft 365.

Basic Cyber Security is included in the cost of every IT Support Package. However Your IT has it’s own Cyber Security Department, Your Cyber Team, to take your existing cyber security beyond the basics and give you complete peace of mind. With multiple CompTIA Security Plus trained engineers and consultants, you’ll receive expert advice on how to keep your business secure.

Our sister company, Your Comms, provides everything you need to keep your business well connected. From cloud phone systems to Broadband and Leased Lines, via Mobile Devices and WiFi absolutely everything is covered with a comprehensive range of options. And because you’re getting your comms from the same team you get your IT you also get the same best of breed service.

Outstanding Customer Service

With our amazing IT team also comes amazing customer service. We offer superfast response times, dealing with all you support requests. and full support provided for our customers in the Leicester area. Our team has unrivalled knowledge and are able to assist you with all your needs no matter what you request. So don’t hesitate to ask any questions to our phone support team. We offer our Leicester clients a high level of protection and expert guidance.

Our support services are built to fit around your budget and business needs. That’s why we are the leading provider of IT Support in Leicester. In the Leicester area and interested in the IT services we provide? Or just looking for some help and advice? Then please get in touch and we’ll be glad to help!

We look forward to supporting your Leicester business as your trusted IT service provider.

Look what other local businesses we’ve helped in Leicester say about us!

Case StudiesSome of our client stories

Frequently asked questionsWe have answered many commonly asked questions below

IT Services support clients with an efficient service based on maintaining companies’ technical infrastructure, from repairing desktop computers to dealing with security issues and overall server support. Support professionals such as ourselves keep your IT services running smoothly and effectively for a fraction of the price of an in-house team. So if you want a cost-effective solution and a fully managed support service, look no further than Your IT.

IT services offer support solutions for technical issues. In the modern era everything is done via computers and mobile phones connecting to the internet, so to make sure your business runs smoothly you need server support and expert engineers to make sure everything is running as it should. Here at Your IT, we do just that! We provide world-class support solutions for remote monitoring of your tech needs. We even have most issues fixed remotely meaning you can save money and space by having your IT department working remotely.

Running a business is tricky and the last problem you need is an IT issue making things worse. Having IT services that continually and actively monitor your technology and provide support when things go wrong is a great service to have. Your IT offers support for Leicester businesses with a very simple pricing structure that offers remote and on-site support that you can rely on. We offer outstanding customer service, and a bespoke package to meet your exact needs.

All modern companies need IT support, it is an essential service for any company. We offer local expertise for local Leicester businesses and we guarantee a premium service. So, if you want to make sure your IT infrastructure is safe, protected, and running smoothly, then look no further. Find out why our skills and services keep our clients happy when they choose us as their local IT provider company.

Having an in-house team is excellent, but it is unnecessary for your business and is not cost-effective. When you fully outsource your IT department you provide your users with access to a team of experienced service desk staff to meet your business needs at a fraction of the cost. We provide your offices with the support packages needed to keep your site and users working smoothly.

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