Your IT Department

Small Business IT Support: National Coverage

Small Business IT Support

Improve efficiency, speed up operations and reduce costs with our reliable IT support services.

A Support Service For National UK Businesses

As a leading IT support company, we have over a decade of experience helping small businesses improve their IT systems. Our support team are happy to help assist you with any queries you may have, and we’ll assign a dedicated account manager directly to your business.

IT SUPPORT WITH SMALL BUSINESSES IN MIND

Are You Facing Challenges with your Technology?

Slow Computers or an unreliable network, Constant ‘niggly’ IT problems that affect productivity and frustrate your workforce, IT Support providers that take ages to get back to you and never seem to get to the bottom of the issue, Fixing your own IT problems instead of getting on with the day job, No IT plan or Strategy & Knowing you need to do something about cyber security but not knowing what

There is a Different Way – Business Support with Your IT

We offer an alternative to traditional IT support when we partner with a small business. Here’s what you can expect…

Maintained by qualified engineers. As well as a budgeted roadmap so you know exactly what your future investments will be and how they’ll benefit your company. Future proof your business.

This will solve problems quickly and keep your employees working. Our knowledgeable IT engineers will then tackle the root cause of a problem to stop it from reoccurring with no added support costs. 80% of problems are fixed remotely within 15 minutes.

Build a successful IT Strategy, Advice, provide guidance and tools to manage your business and see real benefits from your technology. We’ll focus on giving you business outcomes, removing time consuming processes to save time, reduce costs, protect valuable data, eliminate potential issues before they cause problems and future proof your business.

With our range of modern cybersecurity solutions. We’ll explain these to you in understandable terms so you can know exactly how they’ll help. We protect the whole business. Access control, data protection, monitoring hardware and the network, business continuity, disaster recovery can all be covered.

Thinking of employing an IT Team or IT manager? Support companies offer a level of knowledge and skills that are often a far better investment. For the costs of less than one full-time engineer, you get access to full business IT support from an entire team of IT engineers. 

CYBER SECURITY SOFTWARE TO PROTECT YOUR BUSINESS

Cyber Security For Small Business IT Systems

Ensure that your business is protected from cyber security attacks with the support service solutions available. We are a leading IT support company that has been providing small businesses with cyber security solutions for over a decade. For any small or medium sized businesses getting cyber security sorted is one of the most important tasks we help with.

Commencing with a comprehensive risk assessment we focus on providing a whole process for cyber security, NOT just a serious of products. We’ll proactively monitor the environment, and provide rapid incident response times. We’ll also focus on disaster recovery and business continuity ensuring you have the systems and infrastructure to get back to work quickly in the event of a cyber incident.

Dedicated Small Business Support Services

Communications

Low-cost cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.

Cloud Solutions

Bespoke Cloud solutions built for you can easily scale up and down according to your business needs. Optimise performance, capacity and cost. We are Microsoft 365 experts.

IT Support

The support you need delivered faster with our unique IT Support Portal. 50% fewer calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT service that allows you to focus on what matters the most: growing your business. We believe in building lasting relationships with our customers, providing them with expertise, a personal service, and a cost effective solution.

Cyber Security

Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks. Protect you business with next gen anti virus, and give yourself peace of mind with business continuity and disaster recovery solutions.

IT Consultancy

Improve efficiency with expert help to get more from your existing technology and systems. Your dedicated Account Manager will build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.

Why Choose Your IT For Small Business IT Support?

As one of the UK’s leading Managed IT support service providers, we understand the unique needs and challenges that small businesses face. Our team of certified professionals has extensive experience with a range of technologies, so you can be sure that your IT systems are in good hands. With our national coverage, you can expect excellent customer service and fast response times, regardless of your business location. We ensure your systems are running efficiently and securely at no extra support cost, boost performance and run your business smoothly.

We deal with customers from various sectors, including finance, insurance, legal, construction and recruitment. Our team of experts will be on-hand every step of the way, offering advice and guidance tailored to your specific needs.

If you’re interested in our services, please get in touch with one of our customer service professionals today.

Meet The Team

Behind all the best companies are a great team. And we believe we have one of the best here at Your IT Department.

Meet the fantastic individuals that deliver managed IT Support to your business. Discover the hard workers who have built Your IT Department up from a two-man start-up to the award-winning IT Support provider it is today.

Frequently asked questionsSmall Business IT Support FAQs:

We’ve done our best to try and answer some of the most frequently asked questions about small business IT support below:

Our IT support team provides a managed Service Desk from 7.30 am to 6.30 pm Monday to Friday, with emergency weekend cover. Our managed service contracts include unlimited onsite IT support as well as remote support for IT issues. We also conduct remote monitoring, ensuring your systems are running smoothly and fixing many potential problems before they cause you an issue. Additionally, our best-of-breed support and great service are all cost-effective to help improve business efficiency.

We also work with single-site or multi-location organisations, provide and install servers, undertake networking projects and manage your IT resources. We’re a single point of contact for everything IT based in your small business, dealing with all of your support issues.

The work we do with our clients is focused on making them more efficient, helping them get more from their existing assets and helping to protect their business from cyber threats. Whether you are a national, local, large or small business, we can help provide a personal service.

An IT support company can provide a wide range of services to ensure all the technology used in your business is running smoothly. This can include helping to set up and maintain computer networks, troubleshooting technical problems, installing new software and hardware, monitoring systems for any potential issues, providing helpdesk support, training users on how to use technology effectively, managing security protocols and more.

A quality IT Service provider will offer excellent advice, no matter the technical issue.

Absolutely. We can increase the productivity of your in-house resource by providing them with additional support. As your IT partner, we can fill in the gaps that your in-house team has with professional technical support or consultancy and strategic management advice.

In-house teams traditionally struggle with a range of technical expertise. As an IT support company that are experts in IT, we have a large number of technical staff with the knowledge and resources to deal with even the most complex issues.

Working alongside an external company is a great way to deal with security solutions and add efficiency to a business strategy that you can’t achieve solely using in-house.

Having a first-class IT support company providing managed IT support for your business has many advantages. High-quality, well-maintained IT can increase productivity, improve efficiency and reduce costs in your small business. Knowing your company’s computers and other resources are well looked after means you can focus on doing what’s important in your business, allowing you to achieve your goals without worrying that technology will hold you back.

The short answer is yes – every business can benefit from the services of an IT support company. Technology plays a vital role in almost all companies today, and having access to experienced IT professionals can be invaluable when it comes to managing your systems and keeping them secure. By outsourcing your IT needs to a professional support team, you can focus on the other aspects of running your business while knowing that a dedicated team is looking after your technology.

Small businesses are the backbone of the global economy. But with technological advancements, it can be difficult for small business owners to keep up with emerging trends and manage their IT systems effectively. That’s why many have started turning to IT support services for help. In this blog, we’ll explore why small businesses need IT support, what services they can look for, and how it can help their business succeed.