A Case Study from a Client’s Perspective What We Are About at Aspire UK Aspire UK has spent over 20 years providing quality clinical and complex care for vulnerable residents...
Testimonials
Don’t just take our word for it, see what our clients say. Our customers are at the heart of what we do at Your IT. Here’s what they think of us.
CT4N Charitable Trust (formerly Nottingham Community Transport) – a small charity based in Nottingham that provides a range of transport solutions to reduce social isolation and promote community cohesion across Nottingham and Nottinghamshire. Your IT have been working with CT4N since 2016.
Ian Combellack & Tony Oldham – CT4N
Established in 2001 the Charnwood Nursery & Pre-school Group provides expert childcare in Thurmaston, Mountsorrel and Rothley. With 4 nurseries and 2 out of school clubs the business currently employs over 100 staff. Your IT started working with Charnwood in August 2023.
Wynbrook was founded in 1986 and began as a small housing and development company. The business is now a well established specialist in the design and build of award-winning care homes, bespoke residential properties and commercial developments across the Midlands. Your IT have been working with them for almost 4 years.
Chris Smith – Wynbrook
NBV Enterprise Solutions are a not-for- profit organisation based in Nottingham and operate two multi-occupant office spaces, with additional satellite offices across the East Midlands. Your IT have been providing IT support to NBV staff and tenants for over 3 years. Here, former CEO Richard Dearden, explains how Your IT have helped NBV.
What our customers say
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Case Studies
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Case Study – Meller Limited
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Case Study – Luro Electrical
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Case Study – Server & PC Replacement and Back up solution
Introduction Silicone Altimex provides high quality, integrated elastomeric solutions to medical device and bio-pharmaceutical manufacturers. They engaged Your IT Department as their IT partner in October 2019 to work alongside...
Case Study – AM Norris
We’ve recently focused on a couple of office moves carried out for clients Linear Recruitment and All About Bricks. However, there are many other projects that we get involved in...
Case Study – Linear Recruitment
We recently supported another of our clients, Linear Recruitment as they moved to new office premises in Leeds. Linear have teams based in Newcastle, Leeds, Manchester, and Sheffield and a dedicated construction recruitment agency...
Case Study – All About Bricks
All About Bricks, a long standing client of Your IT, recently undertook a office move to new premises at Unit 10 Maisies Way, South Normanton, Alfreton, DE55 2DS. The move marked...
Testimonials
Vijay – Aspire
I find the Professionalism and the Knowledge of the Support team to be 10/10. Thank you.
Ben – Wasteline Services
Fantastic team , all with great knowledge. Any issues have always been dealt with promptly. Highly recommended.
Rachel – Moldex
We have worked with Your IT for many years and always received excellent service. All staff are extremely helpful and go that extra mile. Highly recommended.
Christine – Stone Construction
Your IT have been our IT Support for at least 10 years now, always helpful, professional and a pleasure to deal with.
Craig – All About Bricks
The engineers at Your IT are knowledgeable, helpful and respond to any issues we have in good time. They also make sure they keep working on a problem until its resolved. I’d have no hesitation in recommending Your IT to someone looking for IT support.
Ian – CT4N
Just a quick email to say a massive thank you to you and the team at Your IT for arranging the upgrading of the server and the continuing IT support that we receive. I know that we did put Angus under pressure to resolve this urgently, which was a lot quicker than any of us anticipated. I would like to thank Kieran and Angus and also the rest of the team (Adam, Fern and Josh) who are always very friendly, helpful and prompt with any issues that myself and the rest of the team encounter.
Please pass on my thanks to the team, from a very satisfied customer.
Alan – Sheff Med
Fantastic company. Have made a huge difference to our company in the ever evolving world of IT. Cannot recommend enough, fast efficient and above all else very human!
Protolan
Just a quick note to say thank you to you and your team for the support over the last few weeks. Being honest I was worried going into the work from Home situation that one area we would struggle in would be IT and general comms. But the processes, technology and software you’ve helped us put into place have coped well so far, touch wood!
Had a full team catch up today and no issues which tells the story.
LCCC
Our organisation transitioned to home working quickly in March with the support of Your IT Department in setting up our users with remote access.
We have received good support, expectations were set on anticipated delivery time on open tickets and we always felt that those times were bettered.
On the whole our team has been happy with the support provided and we are in a good position to utilise home working if the need arises in the future.
Silicone Altimax
Some feedback as to the level of service maintained by Your IT over the Covid 19 lockdown period. I’m sure we all agree it was a very difficult time as massive changes happened practically overnight.
Your IT was quick to adapt its business structure to meet the government guidelines and still maintain customer service. The communication was excellent from all departments in Your IT. I would say I was very impressed by the support department as every member of that team went above and beyond to resolve issues quickly. Communication was excellent as I was regularly updated on the progress of my tickets.
Your IT was proactive and very quickly provided me with options to allow employees to work from home with access to our network.
I would say in summary Your IT’s service was excellent during this period. Thank you all, I really do appreciate this.
Nicola – Personnel Solutions Midlands Limited
We have been supported by Your IT for many years and the service has always gone above and beyond. They have taken the time to get to know our business and be proactive in suggesting improvements to our IT systems. We moved to a remote platform many months ago, so when Covid-19 hit we were completely equipped to continue working, regardless of where we were based. This meant no disruption for our business. We had our usual service queries during the Lockdown but there was no difference in response or service from the support team. Completely satisfied!
Ecuity
The team at Your IT deserve praise for ensuring that we were already prepared for remote working prior to COVID-19. Once we knew that the office had to close they were on hand to support with all our needs and ensure a seamless transition.
We have been lucky that our operational capability has not been dented by home working – however this has depended on reliable IT infrastructure and a responsive support team. We are delighted with the service Your IT have provided to keep our business moving.
Rachel Ellen Design
Your IT provide us with total peace of mind. They are always there at the end of the phone for us. Staff are very friendly and go above and beyond, even working over holidays and weekends to resolve issues. Your IT made the change from our old provider very smooth and we weren’t tied into a long initial contract which gave us confidence that the sales pitch wasn’t going to be the best bit!
AM Norris
Your IT Department has helped us with all of our IT needs for many years, including installing a new phone system. They work tirelessly to meet our demands. They are professional, supportive and we have an excellent working relationship with them. We would highly recommend Your IT Department for all your IT needs.
Eaton Electrical
We love the ease of use with Your IT Department. We just pick up the phone and have small issues dealt with straight away. They provide a great service and keep us updated on any outstanding issues. I honestly believe you’d struggle to beat Your IT for customer service.
Eastlake & Beachell
We’ve been a client of Your IT Department for just over a year and have found them to be much more proactive than previous suppliers. We’ve really progressed with their guidance they offer much more than just fixing problems. However, when issues do occur, we’ve experienced prompt responses and generally rapid resolution. I’d have no hesitation in recommending Your IT to other businesses.
Polytan
Since we partnered with Your IT we’ve been really impressed with their response times and their ability to resolve most queries over the phone. They provide us with regular updates whenever they are working on anything and discuss alternative solutions if any issue cannot be resolved immediately. We’d recommend Your IT to any small business, their staff are great, very friendly, no problem is too small or too big to them and they respond quickly to all of our queries and problems.
EnviroEnergy
Your IT staff are easily contactable, phone back when you say you will, and are a pleasure to talk to. Not all IT support teams talk like human beings but it’s a pleasure to work with you and the team. Thank you!
NVB
NBV Enterprise Solutions are a not-for- profit organisation based in Nottingham and operate two multi-occupant office spaces, with additional satellite offices across the East Midlands. Your IT have been providing IT support to NBV staff and tenants for over 3 years. Here, former CEO Richard Dearden, explains how Your IT have helped NBV.