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Our customers are at the heart of what we do at Your IT – please read what they think of us.
Great service by Charley, Pete then kept me informed all day as to what was going on and fixed the problem in order that I could take my laptop home to work on in the evening. Many Thanks.
Communication was great and even though the issue took quite a while to resolve, Your IT kept trying to help and talked me through to find a resolution.
All About Bricks
Again first class service, professional and quick, couldn't ask for more! Without this efficient service we could have lost many hours of down time.
Your IT staff are easily contactable, phone back when you say you will, and are a pleasure to talk to. Not all IT support teams talk like human beings but it's a pleasure to work with you and the team. Thank you!
Really efficient service, the problem was identified and resolved very quickly. Thanks! :)
Adam was an absolute pleasure to deal with - very helpful and informative
Frequent updates from Adam on issues with third party telephone provider and Josh on Outlook / Workspace link
Flexible and co-operative support assistance provided out of hours
Adam was very quick to diagnose the problem and not only did he sort out the internet explorer issue but he also spotted an issue with the pdf downloader and rectified that. I was kept in the loop at all times. Thank you
Clare Lees Executive
Your IT support rang exactly when they said they would and dealt with my query effectively and efficiently - Thank you
Radford Care Group
I wanted to say thanks for sorting Steve’s laptop as quickly as you have and to the team for arranging for Adam to bring it on site on Friday. Charley has been brilliant throughout all of the issues. Really patient with us and worked his socks off to get it sorted.
Linear, Sheffield / Birmingham
We appreciated the prompt site visit. Our printer has been playing up for a long time now which becomes extremely frustrating when it impedes you from carrying out what should be quick office duties in a timely manner. We were therefore really pleased that you took the time to come out to us to sort it out once and for all so quickly.
NKD, Nottingham / Leicester
Thank you very much for sorting out our server issues; I think at one point the whole team were involved and it was nice to hear a big cheer down the other end of the line when the problem was sorted. Thank you for coming onsite at short notice to collect the offending server and for the extremely quick turnaround in fixing it; no company likes to have their systems down at all, but downtime was minimised as best as possible. Thank you all for your patience in dealing with an extremely stressed Director!
Director - SheffMed UK
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January 22, 2020 Craig Pearson
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