Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
Your IT staff are easily contactable, phone back when they say they will, and are a pleasure to talk to.
Michael, Manager, Enviroenergy
Book A FREE IT Assessment worth £1,680
Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.
The support you need delivered faster with our unique IT Support Portal. Less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT support service that allows you to focus on what matters the most: growing your business.
Improve efficiency with expert help to get more from your existing technology and systems. We’ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.
Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.
Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.
Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.
Book A FREE IT Assessment worth £1,520
Your IT Department is an award winning Midlands IT support company. As an established IT support service, we’ve spent over a decade providing Coventry businesses with day to day support and understand the importance of effective solutions. Whether we’re providing your Coventry business with unlimited remote solutions, or with comprehensive on site support, you can be sure it will be delivered by our friendly team.
As you’d expect from a leading managed IT Support provider, we can fix your IT issues quickly and keep your business running smoothly. However, we do so much more than maintenance. We act strategically, partnering with our clients and helping them to choose and use the right technology to achieve their unique business goals.
Unlike other IT support companies, Your IT is a leading expert that offers cost-effective assistance that local businesses can rely on. We are the leading support company in the West Midlands and are ranked in the Top 5 in the UK. On a daily basis, we work with with small and medium sized businesses, helping them in their business operations, managing IT systems and communications.
Our comprehensive range of services include cloud solutions, security, anti virus and enable growth for our customers, helping their employees to achieve more when using their PC’s.
Our Guarantee
Use our service for 90-days. If you’re not completely satisfied we’ll refund ALL of your support costs
| What you get | How it helps |
|---|---|
| Help desk and online support | Your IT issue solved by our team of experts. 95% of problems solved in under 1 hour. |
| Remote monitoring and maintenance | Problems fixed before they affect your business. |
| Managed patching & updates | The latest and most secure versions of all your software. Updates happen in the background with NO interruptions. |
| Supplier management | We deal with all your technology suppliers - phones, printers, broadband, software - even if we don’t provide them. |
| Technology buying service | No more searching around for the best price - we provide all your technology, configured and ready to use. |
| Account Management | A single point of contact for questions and queries about your technology. |
| Advanced security solutions | Basic security as part of your support package, and advanced solutions as easy to understand add ons. |
| Managed Communications | Phones, broadband, mobile and WiFi can all be managed under one roof. Just one support number to call. |
| One simple 'All in' cost | Simplify your IT budget and your administration and save time and money every month. |
How we work
There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!
Call us on 0115 8220 200 Complete the contact form, or book a meeting in our calendar.
We'll take some basic details, discuss your most pressing issues and organise an assessment.
We'll carry out a full assessment of your business and technology.
You'll be provided with a bespoke report showing where improvements could be made.
or call us on
Sectors we serve
Stop Worrying About IT & Focus On Your Business Objectives
Our IT infrastructure can work to solve all major issues. We offer the best solutions to keep your business running as smoothly as possible. All operating systems are fully supported by our services, and we work to create a fast resolution to all problems.
If your based in Coventry or any other areas in the West Midlands and need IT support in Birmingham or IT support in Nuneaton, and you want a company that can work towards your individual needs, then call Your IT today
We believe your company should be improved by your IT, not held back by it.
Fully managed IT support services can help you achieve this. We understand that your business will require a simple pricing structure, ongoing advice and a provider who can offer the latest technical solutions. Our expert engineers are on hand to support you at all times, and our IT consultants can help you make the most out of your software.
Book A Call with our experts today to explore how the best Coventry IT support can fix your IT issues and provide you with cutting-edge technology and excellent solutions.
Since 2009, Your IT have been helping businesses make smarter technology decisions and improving their IT infrastructure one step at a time.
Our expert IT consulting service helps define your IT strategy. With the ever-changing nature of the industry, our team ensures that the right strategy is being used within your business to deliver the most effective IT approach.
Your IT Department was formed by Directors Lee Hewson and Simon Cox back in 2009. Lee and Simon had a simple vision; to provide a customer-focused, high-quality IT service for local businesses that went beyond just fixing computers and providing hardware
“From day one we wanted to provide more than an IT helpdesk. The name came about as we wanted to be our clients whole IT Department. This meant more than fixing things. It meant understanding the business and working with them to ensure the technology helps get the business where it wants to be” explains Simon.
The term Managed Service Provider had yet to be widely adopted in the UK, but Your IT was built on the MSP model of proactive IT maintenance and partnership with clients.
The business was initially housed at Mercury House on the Shipstones Business Park in Nottingham and Simon and Lee soon expanded – taking on their first employee in 2010. The business started to grow and as well as providing IT Support Services Nottingham Businesses they started to branch out into Coventry, Nuneaton and Birmingham – taking on more engineers along the way.
In 2018 the Your IT gained international recognition, achieving a place in the 501 Managed Service Providers in the world. The MSP 501 list is the largest and most comprehensive ranking of Managed Services Providers in the world. Your IT have consistently ranked well in the competition currently ranking inside the top 100 in the world and top 5 in the UK. In 2022, we won the Excellence in Customer Service Award at the Nachural Entrepreneurship Awards to add to a growing list of recognition.
Contact us today to learn more about our services in Coventry!
Case Studies
Some of our client stories
Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
Case Study – Rowes Precision Products
About Rowes Rowes Precision Products (ROWES) are turned parts manufacturers based in Derbyshire in the East Midlands. They manufacture precision turned and machined components, offering
About Mellor Meller LTD design, project management, cost management and delivery of large commercial building projects. With clients including Heineken, Heinz, the NHS and North
You’re probably highly reliant on your IT systems, you need them to be running smoothly in order to carry out the work you need to
Should you consider IT Support Outsourcing for your business? You may view IT as a necessary evil in your company, or you may view it
Fully Managed IT Support from Your IT Department is going to cost from £27 per user per month, starting at a minimum charge of £270 per
Businesses today need technology. In today’s digital age, it plays an essential role in any organisation, big or small. Technology is often one of the
As long as IT has been around, there has been the question of whether outsourced or in-house IT support is best. Effectively managing the cost
Managing an in-house IT support department can be an expensive and complicated affair. For this reason, many companies choose to outsource their IT support. But
We’ve tried our best to answer some of the most frequently asked questions about Coventry IT support below:
We provide a complete range of IT Support and Services. Unlike other IT companies we provide unlimited on site support, as well as remote support and our services are a great alternative to an in-house team. Your dedicated account manager will support your entire network, and provide IT consultancy and advice. If you have an IT Manager or in-house team, we work closely to support them and provide them with holiday cover, supplementary expertise or anything else they require.
Reoccurring IT issues affect the commercial success of an organisation, as often it takes individuals away from their day job.
In today’s climate, IT support businesses should provide a comprehensive service for all your IT needs. If your current service provider only offers a few simple services, then you may want to look for another one.
Your business may be concerned about cyber security and not have this service provided for them currently.
Finally, the company might need support from an internal team. They might not want to fully outsource their IT but want help in a particular area.
We’ve been providing IT services since 2009. Our team support organisations from 10 employees to 100, and provide managed IT support and IT Services to over 120 clients across the West Midlands.
We average a customer satisfaction rate of over 98%. This means our remote support fixes things quickly, gets your staff working when things go wrong, and provides great customer service. However, CSAT scores only tell part of the story. We have a customer retention rate in of above 90% and have several customers who have been on support contracts with us for over a decade. In order to maintain that kind of relationship, we supply each client with much more from their support packages.
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Many IT companies offer a free assessment. These will differ in quality. We value ours based on the two days’ work it will take us to complete the assessment, however we provide it free of charge.
The assessment consists of:
The action plan is yours to keep and will alert you to any items of immediate concern such as unsupported or unpatched software and operating systems, old infrastructure, and any security risks.
Use the report to make improvements yourself, pass it to your existing provider or let us do everything for you.
If you’d like to speak to us about any of our other services, or you’re interested in IT support but would like a chat before you book an IT assessment, then please call us or hit the ‘Request a Call Back’ button below, pop in your details and we’ll call you right back.