Managed IT Support Leicester & Business Support Services

Are you looking for a friendly, reliable IT support team in Leicester?

Your IT Department solves all of your IT problems by offering a package of support services that you can rely on! With our tailored support, we can offer the latest technical support with an abundance of ongoing advice to make sure your business has all the support it needs.

Have issues resolved remotely, quickly, and efficiently! Our support for Leicester and IT support Nottingham offers market-leading services for local businesses.

Your IT Department solves all of your IT problems including:

  • Slow computers or an unreliable network
  • IT issues that slow down productivity and frustrate staff.
  • Spending your time fixing IT problems instead of getting on with the day job.
  • IT support that takes ages to get back to you (and never gets to the bottom of the issue..)
  • Ageing equipment with no idea when it might need replacing.
  • Absolutely no idea where you are heading with your technology.

We’ll Solve These Problems (and any others you’re having) within the first 90-days!

Your IT departments experienced team will take control of your entire IT infrastructure, monitoring your systems 24/7, 365 days a year, and providing you with the very best service at a fraction of the cost of an in-house solution and, crucially, freeing up your time to focus on running your business. We promise you will never need to rely on poor IT support or substandard internal IT teams again.

Take a look below to find out exactly what we offer, what managed IT means for your business, and why businesses across Leicester and the East Midlands are choosing the 360° approach to IT solutions that Your IT Department offers. You won’t find better IT services that offer the same market-leading support as us.

We work in partnership with you

We believe Managed IT Support is done with you, not to you. Our aim is to align your technology with your business goals and we’ll work with you to increase efficiency and reduce costs. Leicester businesses can thrive with our support services.

One size doesn’t fit all and our Managed IT Solutions will be tailored to your needs. We will offer real-time system monitoring with support technicians and no hidden fees. It’s the best way to guarantee the latest technical solutions for your business.

What is Managed IT?

Testimonial from Rachel Ellen Designs for the IT Support provided by Your IT Department.

Fully Managed IT Support from Your IT Department LTD provides your business with a complete, flexible outsourced IT Department and takes away the stresses associated with technology failure.

Fully Managed IT Support provides your local Leicester business with an integrated fixed-price IT solution. No matter your business objectives, your solution will include all of the services and benefits listed below including unlimited Service Desk and On-Site support for all your IT issues.

Table showing what is included in IT Support Leicester and the problems it solves.
Your IT Departments process for designing a bespoke IT support solution

After we have visited your business to fully assess your current IT systems, then we will provide you with the best IT solutions. Our support packages aim to lower your IT costs, reduce your downtime, supply you with the best IT solutions and provide you with outstanding Leicester based customer support. Because your solution will be designed by our experts it will be unique to you, and tailored to your exact needs.

Why choose Your IT Department for IT Support Leicester?

Your IT Department owners Lee and Simon in the office.

The Your IT Team are currently ranked 5th in the UK and 97th in the world according to the Channel Futures MSP 501 competition, the world’s largest independent assessment of businesses in the sector. We’re the top-ranked independent owner-managed IT company in the East Midlands. Your IT has been offering support contracts to Leicester companies and local East Midlands Businesses for over a decade, since forming in 2009.

Our clients benefit from complete peace of mind, working with a partner who is aligned with their business and offers visibility and accountability. We go beyond simply fixing IT to provide expert guidance and industry best practice advice. Each client has an IT Roadmap and knows exactly where their existing system is going to be improved in the future, how much this will cost and how this aligns with their business needs and future commercial success.

Speaking of costs, our fixed price model means you have no hidden costs and can confidently ‘set and forget’ your IT budget with fixed monthly pricing. So for a remote and onsite support team, look no further than Your IT!

The Unique ITSupportPanel

Our ITSupportPanel sets us apart from any other local MSP. This unique portal makes changing IT support provider easy. Your staff have no new telephone number to learn, or complex process to pick up. They just click the ‘IT’ button on the desktop or Mobile App and instantly connect to the Service Desk.

Experience a 50% reduction in calls to the service desk, countless hours saved of ‘telephone tennis’ as now technicians can book slots to take over PC’s and fix issues. Users simply receive a push notification when the job is completed. Logging tickets is easy and self-service bots further reduce time wasted by automatically taking staff members through remediation of the most basic issues.

You have complete control, with security checks and MFA built into approvals for an added layer of security.

We think prevention is better than cure. This is why we manage your IT systems and prevent issues before they arise, allowing you to concentrate on the daily running of your business. Instead of employing a complete in-house IT department, we can provide you with everything you need. And at a fraction of the cost and hassle. We ensure that we keep our customers fully updated and provide you with regular reports on network health, infrastructure, security and overall performance.

Leicester IT Support

Your IT are a Microsoft Silver Partner and experts in installing and configuring Microsoft’s Premium cloud services – Microsoft 365.

Basic Cyber Security is included in the cost of every IT Support Package. However Your IT has it’s own Cyber Security Department, Your Cyber Team, to take your existing cyber security beyond the basics and give you complete peace of mind. With multiple CompTIA Security Plus trained engineers and consultants, you’ll receive expert advice on how to keep your business secure.

Our sister company, Your Comms, provides everything you need to keep your business well connected. From cloud phone systems to Broadband and Leased Lines, via Mobile Devices and WiFi absolutely everything is covered with a comprehensive range of options. And because you’re getting your comms from the same team you get your IT you also get the same best of breed service.

Outstanding Customer Service

With our amazing IT team also comes amazing customer service. We offer superfast response times, dealing with all you support requests. and full support provided for our customers in the Leicester area. Our team has unrivalled knowledge and are able to assist you with all your needs no matter what you request. So don’t hesitate to ask any questions to our phone support team. We offer our Leicester clients a high level of protection and expert guidance.

Our support services are built to fit around your budget and business needs. That’s why we are the leading provider of IT Support in Leicester. In the Leicester area and interested in the IT services we provide? Or just looking for some help and advice? Then please get in touch and we’ll be glad to help!

We look forward to supporting your Leicester business as your trusted IT service provider.

Look what other local businesses we’ve helped in Leicester say about us!

Frequently asked questions

What is meant by IT Services?

IT Services support clients with an efficient service based upon maintaining companies technical infrastructure. From repairing desktop computers to dealing with security issues and overall server support. Support professionals such as ourselves keep your IT services running smoothly and effectively for a fraction of the price of an in-house team. So if you want a cost-effective solution and a fully managed support service, look no further than Your IT.

What do IT Services do?

IT services offer support solutions for technical issues. In the modern era everything is done via computers and mobile phones connecting to the internet, so to make sure your business runs smoothly you need server support and expert engineers to make sure everything is running as it should. Here at Your IT, we do just that! We provide world-class support solutions for remote monitoring of your tech needs. We even have most issues fixed remotely meaning you can save money and space by having your IT department working remotely.

What are Disaster Recovery Solutions?

Disaster Recovery services offer solutions for worst-case scenarios. What happens if the worst possible situation happens, and all your data is lost? A tailored support system includes strategy advice and plans for these situations so you avoid the worst-case scenario. From cloud solutions to security solutions, the best service offers you full protection for all situations.

Why do I need a support provider?

Running a business is tricky and the last problem you need is an IT issue making things worse. Having IT services that continually and actively monitoring your technology and provide support when things go wrong is a great service to have. Your IT offers support for Leicester businesses with a very simple pricing structure that offers remote and on-site support that you can rely on. We offer outstanding customer service, and a bespoke package to meet your exact needs.

Do you need IT Support in Leicester?

All modern companies need IT support, it is an essential service for any company. We offer local expertise for local Leicester businesses and we guarantee a premium service. So, if you want to make sure your IT infrastructure is safe, protected, and running smoothly, then look no further. Find out why our skills and services continue to keep our clients happy when they choose us as their local IT provider company.

Do I need an IT Service Desk?

Having an in-house team is great, but it is an unnecessary expense for your business and is not cost-effective. When you fully outsource your IT department you provide your users with access to a team of experienced service desk staff to meet your business needs at a fraction of the cost. We provide your offices with the support packages needed to keep your site and users working smoothly.


    15-minute response time


    Low Risk & Complete Flexibility


    An Extension of Your Business