Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
Fantastic company. Cannot recommend enough, fast efficient and above all else very human!
Alan, MD, Sheff Med
Book A FREE IT Assessment worth £1,680
Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.
The support you need delivered faster with our unique IT Support Portal. Less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT support service that allows you to focus on what matters the most: growing your business.
Improve efficiency with expert help to get more from your existing technology and systems. We’ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.
Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.
Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.
Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.
ant lowe2023-07-10Fabian was very helpful and quickly got on to solving my problem, he wasn't sure what was causing the issue but worked on until he found the solution and quickly resolved the issue once it was clear, he was very friendly and proactive and made sure he gave me an explanation of everything he was doing ensuring that I fully understood the entire process he went through.
Peter Armstrong2023-05-17We have a support contract with Your-IT. They respond quickly to problems reported through their effective helpdesk system - sometimes spotting issues before we do. System updates are applied consistently. Meetings and discussions are informative and helpful.
Charlie Crawford2023-02-01Brilliant as always, thank you fabian 👍
Amy Steele2023-02-01Brilliant service as always, resolved quickly by Gareth who was both very helpful and friendly!
STEPHEN JEWSBURY2023-01-03Great service from everyone
Chris Brown2022-12-24Probably the best it support anywhere.
Ben Thorne2022-12-23Your-IT have been brilliant this year , very responsive to each query we have raised and dealt with profesionally and quickly.
Rachel Simpson2022-11-23We have worked with Your IT for many years and always received excellent service. All staff are extremely helpful and go that extra mile. Highly recommended
Christine Johnstone2022-07-06Your-IT have been our IT Support for at least 10 years now, always helpful, professional and a pleasure to deal with
Jonathan Plews2022-06-08Excellent, Reported issue prior to business starting for the day, and was successfully resolved before we opened.
The construction industry is a fast paced environment with an increasing reliance on its IT systems. Under-performing IT systems frustrate staff, not to mention costing you projects and clients. Ensuring that your project management software, accountancy package, email and telephone systems experience maximum up-time is key.
With Your IT Departments Fully Managed IT Support we assume control of your entire IT infrastructure. For one fixed, monthly price you’ll receive unlimited remote and on-site support, built-in security, 24/7 monitoring & maintenance and much more.
A well managed IT system will ensure you and your staff can focus on your core activities, without worrying that your IT systems are going to let you down.
We provide IT support for construction companies of varying sizes and complexities, utilising many different industry recognised software solutions. We support businesses using Project Commander, ProjectWise, CliPIT, Union Square for Construction and RedSky amongst others.
Your IT Department are also highly experienced in providing support for construction companies utilising more generic solutions. These include Microsoft Project and Sage for accounting and payroll. We are also Office365 experts.
We can take care of all of those support jobs that you don’t want to from just £350 a month. Wherever you are based in the UK we can provide technical support to businesses of any size. If you’d like to learn more about how Your IT Department can help your business get in touch with us today.
Included within Fully Managed IT Support is 3rd party software management, meaning we’ll deal directly with any software provider to fix any issues. This support also extends to any other IT related services such as broadband or VoIP. Even if we do not provide those services to you.
We have extensive experience of developing and supporting solutions for construction businesses operating multiple temporary sites across the UK. Setting up multiple site offices with 4G solutions to connect your mobile workforce with HQ has been a key component of solutions provided to a number of businesses in the sector.
Our Guarantee
Use our service for 90-days. If you’re not completely satisfied we’ll refund ALL of your support costs
| What you get | How it helps |
|---|---|
|
Help desk and online support |
Your IT issue solved by our team of experts. 95% of problems solved in under 1 hour. |
|
Remote monitoring and maintenance |
Problems fixed before they affect your business. |
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Managed patching & updates |
The latest and most secure versions of all your software. Updates happen in the background with NO interruptions. |
|
Supplier management |
We deal with all your technology suppliers - phones, printers, broadband, software - even if we don’t provide them. |
|
Technology buying service |
No more searching around for the best price - we provide all your technology, configured and ready to use. |
|
Account Management |
A single point of contact for questions and queries about your technology. |
|
Advanced security solutions |
Basic security as part of your support package, and advanced solutions as easy to understand add ons. |
|
Managed Communications |
Phones, broadband, mobile and WiFi can all be managed under one roof. Just one support number to call. |
|
One simple 'All in' cost |
Simplify your IT budget and your administration and save time and money every month. |
How we work
There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!
Call us on 0115 8220 200 Complete the contact form, or book a meeting in our calendar.
We'll take some basic details, discuss your most pressing issues and organise an assessment.
We'll carry out a full assessment of your business and technology.
You'll be provided with a bespoke report showing where improvements could be made.
or call us on
Sectors we serve
As part of our fully Managed IT Support for Construction businesses we provide industry leading managed Anti-Virus, together with email filtering and high quality back-up and disaster recovery. In addition we provide firewall solutions to suit all budgets including Firewall-As-A-Service.
We are Cyber Essentials accredited and can assist clients to gain Cyber Essentials Accreditation. This certification displays a commitment to cyber security and data protection. It is often required when tendering for business from central and local government sources. We can also provide consultancy via a third party for those wishing to achieve Cyber Essentials Plus and ISO27001.
We consistently achieve customer satisfaction ratings of 97% or more. This can be seen through our real time scores on our Home Page.
For feedback and testimonials from some of the construction companies that we currently support including Meller and AR Demolition please visit our testimonials page.
Our standards of customer service have been recognised both locally and nationally.
We ranked No.1 Small Managed Service Provider in the East Midlands in the MSP 501. This is the largest and most comprehensive ranking of managed IT service providers worldwide, so if you are a recruitment agency looking for IT support, in the legal sector and need IT support, or maybe an insurance company looking for IT services, speak to our team today.
The MSP 501 list recognises top managed IT service providers based on metrics including recurring revenue, growth and other factors.
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
About Rowes Rowes Precision Products (ROWES) are turned parts manufacturers based in Derbyshire in the East Midlands. They manufacture precision turned and machined components, offering
About Mellor Meller LTD design, project management, cost management and delivery of large commercial building projects. With clients including Heineken, Heinz, the NHS and North
We have answered many commonly asked questions below
Managed IT support services are comprehensive services that cover the management, maintenance, and monitoring of an organisation’s IT infrastructure. Managed service providers (MSPs) provide these services so businesses can focus on their core operations without needing to worry about managing their own IT.
IT services typically consist of one-time projects such as system installations, upgrades, and migrations. IT Services might also refer to the the ‘break-fix’ model. With break-fix the business calls whenever they have an IT issue and the service provider fixes the issue, charging an hourly rate. This can be very costly as there is no incentive for the provider to address any underlying problems and stop the issue from reoccurring. Managed IT services are ongoing services that provide proactive monitoring, maintenance, and management of an organisation’s IT department. The MSP and business work in partnership, the MSP understands the business and contributes to it’s success, fixing issues and helping with strategy and achieving long term goals.
Our team of IT support professionals provide Nottingham based customer support services. As well as phone support for IT issues we undertake remote monitoring, ensuring your systems are running smoothly and fixing many potential problems before they cause you an issue. We offer best of breed support, great service and the majority of issues resolved remotely.
Most IT support services will offer you the support needed to keep your servers running and systems operating. From individual issues such as access problems to more widespread issues such as cyber security, an IT team will be able to provide support for all technical issues.
IT services, such as the ones offered at Your IT, offer technical support for all IT services. Offering solutions for common issues and complicated problems. IT services make sure that your computer infrastructure is running smoothly and properly by actively monitoring systems. Managed services is a cost-effective technical solution.
Running a business is tricky and the last problem you need is an IT issue making things worse. Having IT services that continually and actively monitor your technology and provide support when things go wrong is essential. Your IT offers support for Nottingham businesses with a very simple pricing structure that offers remote and on-site support that you can rely on. We offer outstanding customer service, and a bespoke package to meet your exact needs.
All modern companies need IT support, it is an essential service for any company. We offer local expertise for Nottingham businesses and we guarantee a premium service. So, if you want to make sure your IT infrastructure is safe, protected, and running smoothly, then look no further. Find out why our skills and services continue to keep our clients happy when they choose us as their local IT provider company.
Catering to IT Support needs, we proudly serve clients nationwide, with a strong presence in key areas like Leicester, Birmingham, Hinckley, Nuneaton, Ilkeston, Mansfield, Sheffield, Coventry & Burton on Trent.
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