Welcome to Your IT Department
IT Support For Financial Services
Fantastic company. Cannot recommend enough, fast efficient and above all else very human!
Alan, MD, Sheff Med
The Problems We Solve
Why Is IT Support For Financial Services Companies Important?
The financial services sector is one of the most regulated industries worldwide. From anti-money laundering rules and FCA regulations to GDPR and Data Protection Acts, there’s a lot to keep in mind to keep your customers’ finances safe.
At Your IT Department, we stop attacks before they happen by ‘threat hunting,’ which involves monitoring closely for signs that hackers are trying to break into systems. Your customers trust you with their sensitive data. Handling it with the utmost care is as important to us as it is to you, and you can rely on us to never compromise on security, troubleshooting, or any other section of your IT system.
When you choose our cyber security services, our outsourced expert team will work alongside technology to check your IT systems for weaknesses 24/7. We believe in the power of combining human expertise with advanced technology because an experienced pair of eyes is what takes automated detection to the next level.
Ensuring your compliance just became simple. Let us take the stress out of finding IT support
How Can Our IT Support Help Businesses In The Financial Industry?
Using outdated technology can actually cost you time. From unreliable Wi-Fi connections to slow software and persistent technical issues, you can end up spending more time waiting than anything else. As leading technology providers, we’re here to give you the tools that help your team with productivity instead of slow them down. Our support services aren’t just tailored for the finance industry—they’re tailored specifically for your business.
Data Security In The Financial Industry
At Your IT Department, cyber security means more than antivirus software and firewalls. This is especially the case for financial services businesses, which can be more at risk of cyber attacks.
We’ve mentioned that our experts use ‘threat hunting’ to quickly spot any issues. But how else do we proactively protect your business and meet your customer expectations?
We offer ongoing training to your employees, complete with simulated phishing attacks to test their awareness and lessons tailored to their level.
We use a highly specialised AI engine to monitor your employees’ inboxes and outboxes, catching and blocking any potential phishing emails—the go-to method for many hackers.
We implement identify authentication to keep bad actors out.
You’ll be set up with an easily accessible data backup so that if you run into any issues, you’ll have reliable disaster recovery.
We recommend that financial service businesses gain Cyber Essentials accreditation. This certification displays a commitment to cyber security and data protection, meaning your customers will trust you as a leading provider in the financial services industry.
How Much Does IT Support for Financial Services Cost?
We can handle all the support tasks you’d rather avoid at competitive prices. Check out our pricing calculator to quickly and easily get an accurate quote for our services. You’ll see exactly what’s included, with no hidden costs.
Support Services and Competitive Technology Solutions
What you need from IT support is unique to your business.
Whether you’re looking for a solution for slow software that gets in the way of your productivity, more reliable IT support that gets to the root of the problem, or an IT strategy to help you hit your business goals complete with managed services, we’ve got you covered.
How Our Expert Team Supports You
You’ll have your own account manager, who understands the financial services industry and specifically, your business. They’ll keep in contact and visit you regularly to keep up-to-date on your business needs and any changes you might like to be made.
Our team specialises in Microsoft 365 and can not only give you expert guidance, but also create personalised cloud solutions that can expand alongside your business and enhance its performance. We’ll also source, install and configure your new equipment for you, as well as integrate new and improved communications systems.
That means no more of having to spend hours on the Internet trying to understand technical jargon!
Need support? Our friendly support team is here to help you and your staff from 7am to 6:30pm.
Results in 90 Days - Or You Don't Pay
We guarantee to enhance your IT operations, technology alignment, and security within 90 days - or your money back. Our structured audits, roadmaps, and automation optimise your IT to support your business goals, with measurable progress every step of the way. No improvements in 90 days? You don’t pay.
Testimonials
How we can help OUR IT SERVICES
When you partner with Your IT Department, you get an IT support package that’s personalised for your business. Here’s how we make that happen.
You’ll receive an IT roadmap, created to give you a competitive edge in the financial services sector. It’ll include timescales and costs, giving you full transparency over the whole process.
We’ll find you the best price for the software and hardware that’s most suited to you and your business goals, and then fully manage them to make sure that they’re always updated and secure.
When customer finances are involved, your IT system needs to be reliable. Partnering with us ensures you’re set up for success, with 65% of problems resolved in under an hour.
We can manage all your suppliers, along with phones, broadband, Wi-Fi, and mobile services. You’ll have just one phone number to call, making it easy for any member of your team to get in touch with us.
We keep up-to-date on cyber threats. We’re confident in our approach to keeping your customer’s confidential data safe and we’re always ready to implement new measures where they’re needed.
How we work
Our Process
There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!
HOW WE WORK
Our Process for Supporting Financial Firms
Our reports are FREE with no obligations! You can use our suggestions yourself, pass them onto your current provider, or choose us to make the changes for you.
Step 1
Reach out to us at 0115 8220 200, fill out our contact form, or book a meeting directly in our calendar.
Step 2
We’ll start by getting some basic details from you, discuss your biggest challenges, and schedule an assessment.
Step 3
Next, we’ll dive deep into your business and technology with a comprehensive review of how it could be altered to meet your requirements and put you ahead of your competitors.
Step 4
Finally, we’ll provide you with a personalised report that pinpoints areas for improvement and how we'll achieve them for you, whether that's through giving you expert advice for you to use your systems most effectively, full asset management, or installing new systems. Your digital transformation is a click away.
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Sectors we serve
Managed IT Solutions for a wide range of sectors
Case Studies
Some of our client stories
Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
Case Study – Rowes Precision Products
About Rowes Rowes Precision Products (ROWES) are turned parts manufacturers based in Derbyshire in the East Midlands. They manufacture precision turned and machined components, offering
About Mellor Meller LTD design, project management, cost management and delivery of large commercial building projects. With clients including Heineken, Heinz, the NHS and North
FREQUENTLY ASKED QUESTIONS
We Have Answered Many Commonly Asked Questions Below
How Is Technology Used In Financial Services?
In the financial services industry, technology plays an important role in enhancing efficiency, accuracy, and innovation.
From online banking and analytics reporting to mobile apps and secure transaction processing, technology allows financial institutions to provide high-quality and reliable services to their clients. It helps manage large volumes of data, ensures regulatory compliance, and safeguards against cyber threats, all while improving the customer experience with faster and more personalised solutions.
What Is The Role Of Fintech?
Fintech, or financial technology, is revolutionising the financial services sector by introducing innovative solutions. Fintech enables financial institutions to offer faster, more efficient, and personalised services, while also driving down costs and increasing security. By leveraging cutting-edge technology, fintech is transforming the way we manage money, invest, and conduct transactions.
What Is The Difference Between Finance And Fintech?
Finance refers to the traditional management of money, investments, and banking services, often relying on established institutions and methods. Fintech, on the other hand, blends finance with innovative technology. While finance focuses on tried-and-true practices, fintech uses new tools like mobile apps, blockchain, and AI-driven solutions, making financial services more adaptable to the digital age.
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