How Poor Call Quality Hurts Customer Experience, and How to Fix It
Picture a customer ringing your business with money to spend. Thirty seconds in, your voice cuts out like a bad radio signal. They ask “are
Category: Managed Communications
VoIP vs Teams Calling, What’s Better for a Growing Business
First, a quick bit of housekeeping. When people say “VoIP” they usually mean a dedicated cloud phone system from a provider like RingCentral, Zoom Phone,
How Unified Communications Improve Customer Experience for Growing SMEs
The comms problem nobody talks about until it becomes everyone’s problem You’ve just hired three new team members. The sales team’s now working from that
Why UK SMEs Need To Move To VoIP Before the PSTN Switch-Off
If your business still has “a phone line” in the traditional sense (copper pair, dial tone, maybe an old ISDN circuit humming away in a
Stop Video Call Pop-Ups: Ensure Seamless Professionalism in Virtual Meetings
Video calls have become an essential part of doing business. Whether you’re meeting with clients, colleagues, or partners, maintaining a professional appearance during these calls
What is an eSIM?
We are all familiar with mobile phone SIM cards. They’ve been around for years. The cards themselves have got smaller, and support newer technology, but
10 Reasons Your Business Should Switch To VoIP
More and more businesses are switching from traditional phone systems to VoIP (Voice over Internet Protocol) or cloud phone systems. Businesses now seek greater flexibility
Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
Leased Line or Broadband. What’s best for your business?
We recently took a small poll of business people at a networking event. We asked them what they wanted technology to do that it didn’t