Fast IT Support Isn’t a Feeling, It’s Three Numbers in Your Contract
Fast IT support comes down to three numbers: response, restoration and resolution times. What to ask for, and how to check it, before you sign a contract.
Category: Cyber Security
SOC Monitoring vs IT Support: Why Your Helpdesk Isn’t Watching for Hackers at 2am
IT support keeps systems running. A SOC watches for attackers and can act on what it finds, day and night. How to tell them apart, and what to ask.
The Cyber Resilience Pledge: What You’re Actually Signing Up For
The Cyber Resilience Pledge is voluntary, but its commitments are specific: board training, Early Warning and a Cyber Essentials supply chain audit.
What IT Support Really Costs a 30-Person UK Business, Line by Line
Ask five IT providers what support costs and you’ll get five different answers. Ask what an in-house hire costs and you’ll usually get one number
Cyber Insurance Small Business UK: What Questions Matter Most
Why cyber insurance has stopped being a “big company problem” Cyber insurance for small business UK owners has never been more relevant, and the threat
What Cyber Security Controls Should a Small Business Have in Place?
Half of UK small businesses experienced a cyber breach or attack in the last twelve months. Not half of large enterprises with dedicated security teams
A Practical Cyber Essentials Guide for Manufacturing SMEs
Cyber security in manufacturing has changed. Quietly, but significantly. What used to be a “we should probably look at that” conversation is now a hard
Why SMEs Are Prime Targets for Cyber Attacks in 2026 and How to Prepare
If you’re running a small business in 2026, cyber attacks aren’t something that might happen. They’re something you need to expect and prepare for. There’s
Basic Cyber Security for Small Business: Explained Like You’re Locking Up Your House
Let’s be honest. Most people hear the words cyber security and immediately assume it involves complicated screens, dark rooms, and someone whispering the word “firewall”