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What To Do About Slow Internet In The Home Office

A few months ago we thought working from home would be temporary. A few weeks of remote work was going to see off this corona-virus thing, and we’d be back in the office as usual. Now we know better, and the things we could put up with in the short term have become bigger issues. Slow internet in the home office is one of those issues.

Most home internet connections were fine before. Someone in the family could be streaming Netflix, and another person could be checking email or paying bills – no biggie. But the demands on the internet connection have grown exponentially. People still want to do all those things, but now employees are logging in to video conferences whilst the kids try and connect to online learning platforms too. The formerly sufficient internet connection is struggling to take the strain!

Many businesses and their employees have seen the benefits of working from home during the pandemic. However, as remote work becomes a long-term solution, people can’t continue making do with subpar internet connectivity. What can be done?

Improving Internet Connectivity

Internet connections vary widely depending on where you are. You could enjoy blazing fast internet that allows you to upload large files in minutes even while someone else blasts zombies in a multi-player video game. Yet a few streets away, a user lacks the bandwidth to participate in a conference call without connectivity issues.

Slow internet in the home office internet could be caused by any of several factors, one of which is your internet service provider (ISP). Some ISPs simply aren’t as good. They may be cheaper, but they could be overselling their capabilities, which results in slowdowns at peak times. Higher-priced ISPs are less likely to have this problem. You may gain speed by simply switching to a different provider.

Logo's of Internet Service Providers. Changing ISP could improve slow internet in the home office
Could a change of ISP improve your speed?

The kind of network connectivity available is also a consideration. Perhaps your network provider’s signal is carried over copper wiring. If that’s the case, the internet signal degrades with distance. Those physically further away from the exchange will have slower internet than someone closer in. Unless you want to move houses, there’s not a lot you can do about this one.

Still, fibre-optic cables are increasingly available in different areas. The ISPs charge more for these connections, but there are considerable reliability benefits. Fibre loses only 3% of its signal over distances greater than 100 meters, whereas copper can lose up to 94%! At the same time, fibre is more durable and lacks the conductivity issues of copper, which can be vulnerable to power lines, lightning, and signal-scrambling.

Another factor may be the plan you’re on. The ISP may have a 100+ Mbps plan, and you’re only on the 12 Mbps. That was enough before, but you may want to upgrade now that so many devices are connecting to the internet at the same time.

Find out also if your plan is subject to a data cap. Some ISPs set up a data threshold limiting the amount of data you can use in a month or at particular times of the day.

Get Expert Insight into Your Internet

You might also benefit from upgrading your home internet connections. An IT expert can come in and take a look at the hardware you’re using to get online. There could be some quick connectivity gains with an upgraded router or gateway, or moving your wireless access points.

Router options to improve slow internet in the home office
There are 100’s of router options for all kinds of budgets

If you are going to be working from home long-term you may need to start treating your home setup as an extension of your business one. Whilst we wouldn’t provide connectivity to your home our IT gurus could help determine whether a Wi-Fi booster or mesh solution would help. In your area, you may have a 4G or 5G wireless option. It’s more expensive but can be another way to improve slow internet in the home office.

Point-to-point Wi-Fi might also be an option. If you’re within range of a location providing business-grade internet, it may work to set up a dish on your roof. Of course, geography matters in this case, as you need a line-of-sight connection to the signal source.

Consider Your Security

Whilst it’s great to improve your speeds and productivity you should also consider the security of your home connectivity, especially if work from home is going to be a longer term solution.

Fortunately we’ve got you covered! Our eBook ‘7 Strategies To Secure Work From Home’ will help you get all of the basics in place.

How We Can Help With Slow Internet in the Home Office

We have a whole Remote Working section on our website to help you get setup and secure for remote working. For further assistance you can Contact Us via our online form or give us a call on 0115 8220200 today to find out how you can speed up and secure your home internet connection for remote working.