Welcome to Your IT Department
IT Support for Manufacturers
Our IT support for manufacturers is made to take your productivity further.
Join the many manufacturers who trust Your IT Department to bring their IT capabilities up to the level of their manufacturing processes. Let us help you stay ahead in a competitive market by making your technology work harder for you.
We are delighted with the service Your IT have provided to keep our business moving.
James, Partner, Ecuity Consulting LLP
For Rapid, Reliable IT Support
Our Comprehensive IT Services
Cyber Security
Safeguard your business from attack with your very own Cyber Team providing 24/7 Monitoring and Instant Response & Remediation. Upskill your staff with security awareness training and fully automated simulated phishing attacks.
IT Support
The support you need delivered faster with our unique IT Support Portal. Less calls to the service desk and a higher first-time fix rate. Backed up by a complete & fully managed IT support service that allows you to focus on what matters the most: growing your business.
IT Consultancy
Improve efficiency with expert help to get more from your existing technology and systems. We’ll build your technology roadmap and develop strategic recommendations to help you meet your business goals and develop a modern workplace.
Cloud Solutions
Bespoke Cloud solutions built for you that can easily scale up and down according to the needs of your business. Optimise performance, capacity and cost. We are Microsoft 365 experts.
Communications
Cloud based phone systems for the modern workplace. Call using Microsoft Teams to keep your communications in a single system.
Digital Transformation
Leverage the latest technology to modernise your workplace and outperform competitors. Grow your business without your technology holding you back.
Book A FREE IT Assessment worth £1,520
IT Support for the Manufacturing Industry
As support providers, we look at how we can address your specific challenges. Here are some of the ways that we’ve helped manufacturing companies with their IT support:
Managing Workforces in Different Locations
Whether you have manufacturing sites across multiple locations or a remote workforce, we create custom solutions to keep your operations efficient. What does that look like?
Cloud computing. Cloud computing means that, no matter where your team are, they can communicate as if they’re in the same location. We use Microsoft 365 for our cloud solutions, because you can choose exactly the services that you want whilst getting the best possible quality.
Microsoft 365 is scalable so it can grow with you, but more than that, it can promote your growth.
We handle the set-up, updates, and training for your staff, so that you get the experience of a modern workplace that always stays up-to-date long-term.
Problems with your IT systems constantly going down? Not anymore. From video meetings that work for every member of the team to tracking your workflow in seconds, get ready for your IT systems to get better.
Fully Managed Networks for Manufacturing Operations
A lot of broadband and Wi-Fi solutions are excellent for offices—but what happens when you need them in your factory?
We work with you to understand what you need from your broadband, so that you’re never left with something that stops working halfway down the road, or worse, never worked properly to begin with. We don’t offer you packages—we design them, based on your needs.
And if you do run into any issues with your Wi-Fi, you can expect us to be on it sharpish. We use a web portal to monitor your Wi-Fi and make sure it’s always working as it should be, keeping your team connected with one another and your customers.
Having an IT strategy in place means having a plan for your technology. You have a plan for everything that you do within your business, so to be fully optimised, your technology should have one too.
As your managed service provider, we’ll help you to understand what needs addressing within your current systems, and recommend any improvements to take your technology further, whether that’s upgrading your hardware or just finding better ways to work on the software that you already use.
We’re not a support company that you have to ring six times a day to get an answer from, let alone a fix. 96% of calls are answered within 30 seconds by an engineer and over 80% of issues are fixed by the first person you speak to – no more being bounced around from engineer to engineer. With our unique IT Support Portal, we can easily book in a time to make fixes instead of making calls back and forth over several days.
Our Guarantee
Use our service for 90-days. If you’re not completely satisfied we’ll refund ALL of your support costs
Testimonials
PROTECT YOUR SENSITIVE DATA
Cyber Security Services and Disaster Recovery
The manufacturing sector was the most targeted for cyber crimes in 2023, accounting for 20% of attacks. So how do we make sure you’re not a part of this statistic?
Training for your staff. Even if your staff only have access to a work email, they could be vulnerable to cyber attacks. Email is one of the most common methods of attacks that hackers use.
Our training is ongoing and complete with simulated cyber attacks, so your staff’s awareness is always kept above the average. It’s also broken down into chunks, so your staff can easily fit it into their schedules.
Our expert team use ‘threat hunting’ to actively search for potential threats before they can get any further.
We use an advanced AI engine which learns how your team communicate over email to quickly and accurately identify emails sent by bad-actors. When combined with identity authentication, you can rest assured that we’ll catch out anyone trying to trick your employees.
Our disaster recovery works. No matter how many cyber security measures we put in place, it pays to be prepared, and so we make sure that if you were to ever lose your data, we can get it back for your business continuity.
Book A FREE IT Assessment worth £1,520
Keeping Your Manufacturing Business Compliant
We’re Cyber Security Essentials Plus certified, which is a government-backed certification that we recommend you to gain as well. It proves your cyber security commitment to your clients, and it takes out any doubt you have about your cyber security measures working, especially when combined with ISO/IEC 27001.
Alongside implementing our cyber security measures, automating your systems helps you with data management and by extension, compliance with The Data Protection Act.
Confused on where to start? We’ll take care of everything, from getting you set up to regular checks to ensure you’re still up to international cyber security standards.
HOW WE HELP
Case Study: Silicone Altimax
Silicione Altimax is a leading manufacturer of Silicone Rubber Tubing. We supported their team when COVID-19 hit and working from home became a necessity for some employees. Take a look at the review below to find out how.
I’m sure we all agree it was a very difficult time as massive changes happened practically overnight. Your IT was quick to adapt its business structure to meet the government guidelines and still maintain customer service.
I would say I was very impressed by the support department as every member of that team went above and beyond to resolve issues quickly.
Communication was excellent as I was regularly updated on the progress of my tickets. Your IT was proactive and very quickly provided me with options to allow employees to work from home with access to our network. I would say in summary Your IT’s service was excellent during this period. Thank you all, I really do appreciate this.
WHY CHOOSE US
Benefits of Our IT Support for Manufacturers
Our IT support for manufacturing businesses goes beyond the standard. Here’s how.
Reliability
You need IT support you can count on, and that's exactly what we provide. We ensure consistent and reliable service, so you don't have to worry about unexpected downtime or technical issues. With a dedicated account manager who takes the time to get to know your business and understand what you need from your technology, you can expect us to supply you with exactly what you need.
No Surprise Costs
We believe in transparent pricing for all of our IT services. With us, you know exactly what you're paying for, with no hidden fees or unexpected expenses. For an accurate idea of how much you can expect our IT support costs, take a look at our cost calculator.
How we work
Our Process
There is a no obligation - use our FREE report to make improvements yourself, pass it to your existing provider or let us do everything for you!
Step 1
Call us on 0115 8220 200 Complete the contact form, or book a meeting in our calendar.
Step 2
We'll take some basic details, discuss your most pressing issues and organise an assessment.
Step 3
We'll carry out a full assessment of your business and technology.
Step 4
You'll be provided with a bespoke report showing where improvements could be made.
or call us on
Sectors we serve
Managed IT Support for a wide range of sectors
Case Studies
Some of our client stories
Case Study – AM Norris Mobile Sims
About AM Norris Based in Leicestershire AM Norris are one of the Midlands leading plumbing and heating companies and pride themselves on high levels of service and
Case Study – Rowes Precision Products
About Rowes Rowes Precision Products (ROWES) are turned parts manufacturers based in Derbyshire in the East Midlands. They manufacture precision turned and machined components, offering
About Mellor Meller LTD design, project management, cost management and delivery of large commercial building projects. With clients including Heineken, Heinz, the NHS and North
FREQUENTLY ASKED QUESTIONS
We Have Answered Many Commonly Asked Questions Below
What is the Role of IT in Manufacturing?
The role of IT in a manufacturing company is to innovate, adapt, and stay ahead in a fast-paced industry. Whether it’s managing production schedules, tracking supply chains, or ensuring quality control, IT helps keep everything running smoothly. It also provides real-time data for better decision-making and automates routine tasks to reduce errors. And let’s not forget about security—IT protects your sensitive information from cyber threats.
How Can Information Systems Support the Manufacturing Process?
Information systems support the manufacturing process by automating routine tasks, cutting down on errors and boosting efficiency. With real-time data tracking, you can easily monitor production progress, manage inventory, and forecast demand. This means you’re always on top of things.
Information systems also improve communication between departments, making sure everyone is in sync and issues are resolved quickly and with detailed data analysis, you can spot areas for improvement, optimise production processes, and enhance overall productivity.
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