Smarter Working Starts Here: Unlock Efficiency, Eliminate Admin, and Reclaim Hours with AI
Discover how AI and automation can transform your business operations without complexity or disruption. Our fully managed solutions, built inside Microsoft 365, are designed for SMEs who want to save time, reduce admin, and drive consistency.
Whether it’s assessing opportunities or deploying powerful Copilot Agents, we help you take the first step toward meaningful automation securely, affordably, and jargon-free.
Is Admin Dragging You Team Down?
Manual processes, repetitive tasks, and overworked staff are holding your business back.
Too many businesses rely on time-consuming admin and inconsistent workflows to keep things running. Staff are stretched thin, wasting valuable hours on emails, data entry, updates, and internal comms when they should be focused on strategic work.
Without automation, productivity suffers, errors increase, and growth stalls. Our AI and Automation Services are built to tackle exactly these challenges, helping you streamline operations, eliminate admin bottlenecks, and unlock hours of productive time every week.
What We Do (And How We Make It Easy)
We don’t just talk about automation. We build it. Right inside your Microsoft 365.
It all starts with an assessment. We sit down with you (virtually or in person), look at how your teams work, and spot the tasks eating up time. Admin-heavy, repetitive stuff. The things no one enjoys but everyone has to do.
Next, we map out opportunities. Where can AI save hours? Where can Copilot Agents jump in and handle the boring bits? You’ll get a simple, non-technical report showing exactly what’s possible — including time savings and ROI, in plain English.
Then we design the solution. Custom Copilot Agents built for your workflows. Drafting emails, summarising meetings, scheduling stuff, replying to internal requests. Whatever’s slowing your team down. No studio, no prompt training, no headaches. Just tell us the problem, we handle the rest.
Once you’re happy, we test. Small-scale at first. You get to see it in action before we roll anything out. It’s quick too. Think days, not months.
After that? Full rollout. Secure, compliant, fully managed. Embedded into your tools, not slapped on top. Teams, Outlook, Excel, Word — wherever your people already work.
And we don’t walk away once it’s live. We stay on hand to tweak, tune, monitor, improve. Your agents evolve with you.
So yeah, it’s not just AI. It’s a faster, smarter way to get things done with a team who makes the whole thing feel surprisingly easy.
Why Choose Us?
Because we actually use this stuff ourselves.
Our AI & Automation Team isn’t just talking theory. Led by Gaz (or Gaz Bot as we call him), we’ve already saved over 60 hours a week inside our own business using the same automations we offer to you. Real time, real results.
Gaz is a bit of a wizard when it comes to this. He’s worked with MSPs just like ours all over Europe, building out custom workflows, Copilot Agents, and smart systems that do the heavy lifting. He’s obsessed with removing admin pain and honestly, he’s brilliant at it.
Oh, and he’s not alone. He’s now mentoring Deepsy — our very own Automation Apprentice. Deepsy’s still early in the journey, but already helping deliver value. And learning fast.
We also run Your Automation — a dedicated service for all things workflow, AI, and process improvement for other MSP’s. So when you work with us, you’re not just getting local knowledge. You’re tapping into a wider automation ecosystem.
Anyway, bottom line? We’re in this with you. We know what works, what doesn’t, and how to make AI feel less like magic and more like finally getting stuff done without losing your mind.
About Us
We’re Your IT Department. Based in the East Midlands, with a team of over 20, we support more than 100 businesses across the UK. Since 2009, we’ve been delivering managed IT Support, Cyber Security, and Telecoms that just work — no jargon, no drama.
What makes us different? Simple. We’re fast, friendly, and actually care. You’ll get to know our team, and we’ll get to know your business. We fix issues quickly, but more importantly, we work behind the scenes to stop them happening in the first place.
Our process is streamlined, our results are guaranteed (seriously 90 days or your money back), and our clients stick with us for the long haul. Because we make IT feel easy.
Frequently Asked Questions
Let’s answer some of your frequently asked questions about back up and disaster recovery solutions
Do I need to be “techy” to use your AI or automation services?
Nope. That’s the point. We design everything for real people, not developers. You won’t need to learn prompts or touch Copilot Studio. We handle it all; setup, testing, training, support. You just tell us what’s slowing you down, we’ll sort the rest.
What exactly is a Copilot Agent?
Think of it as a smart little helper that lives inside Microsoft 365. It can send emails, schedule meetings, summarise notes, answer internal questions all automatically. Built for your workflows. Kind of like having an extra team member who doesn’t take lunch breaks.
How long does it take to get started?
We move fast. Most businesses see a working proof of concept within a few days of the initial assessment. Full rollout depends on what you need, but it’s usually a matter of weeks not months.
Is it secure? Like… really secure?
BYep. Everything runs inside your Microsoft 365 environment. So it inherits your existing security, permissions, and compliance settings. No dodgy workarounds, no weird third-party stuff. Fully GDPR, ISO, and Microsoft-aligned.
What if we’re not sure where to start?
That’s normal. Most people aren’t. That’s why we begin with a simple assessment. We sit down with you, spot the time-wasters, and show you exactly where automation can help. No pressure or obligation. Just a really useful starting point.
Ready to Save Time and Ditch the Admin?
Let’s be honest — your team’s too valuable to be stuck doing boring, repetitive tasks. With the right AI and automation in place, you can reclaim hours, boost consistency, and actually enjoy smoother workflows.
Not sure where to start? That’s where we come in.
Book your AI & Automation Opportunity Assessment today and let’s uncover what’s possible — no jargon, no commitment, just real insight.
Or give us a ring on 0115 8220200 if you’d rather talk to a human.