Secure, Scalable Backup and Disaster Recovery Solutions Tailored to Your Business
When the unexpected happens, your business can’t afford to lose data or waste time. Our expert backup and disaster recovery solutions ensure that your critical systems and information are always protected.
Whether it’s a cyberattack, system failure, or natural disaster, we provide a comprehensive safety net that keeps your operations running smoothly. From cloud-based backups to full disaster recovery planning, we tailor every solution to your specific needs and infrastructure.
Protect Your Data, Minimise Downtime, and Maintain Business Continuity
Data loss and downtime can cripple your business. That’s why our backup and disaster recovery services are designed to provide fast, reliable protection that ensures you’re always prepared.
We work with you to identify mission-critical data and systems, implement robust backup strategies, and create clear disaster recovery plans so you can recover quickly from any disruption.
Whether you’re a small business or a growing enterprise, our flexible solutions scale with your needs and provide peace of mind that your operations are secure, compliant, and resilient.
What We Do
We offer a complete range of backup and disaster recovery solutions designed to keep your data safe, systems operational, and business running no matter what challenges arise. Our services are tailored to your environment, ensuring you get the right level of protection, performance, and support.
We provide a number of backup and disaster recovery services tailored to your exact needs, including:
🔒 YOURBackup – Offsite
Our entry-level offsite backup service is ideal for businesses that want reliable data protection without the complexity. It covers all the essentials to ensure your files and systems are regularly backed up and easily recoverable.
☁️ YOURBackup – Managed Cloud DR
A fully managed disaster recovery solution designed for high-availability environments. It combines backup with business continuity tools like virtual recovery and scheduled testing, giving you complete confidence in your recovery strategy.
🏠 Onsite Storage Options
Prefer local storage alongside cloud backups? We offer onsite solutions using reliable QNAP NAS systems.
📊 Quarterly Backup Evaluation
Our Quarterly Backup Evaluation service ensures your backup and disaster recovery plans remain effective as your business evolves.
Why Choose Us?
Proactive Monitoring & Management
We don’t just set up your backups and walk away – we actively monitor every job, respond to alerts, and ensure everything runs smoothly behind the scenes.- Cloud + On-Prem Flexibility
From cloud-based recovery to onsite QNAP NAS storage, we offer flexible options that adapt to your business environment and compliance needs.
- Tailored Solutions for Every Business
Whether you’re a small business or an enterprise, we design solutions to fit your size, risk tolerance, and infrastructure — not a one-size-fits-all service.
- Quarterly Testing & Evaluation
Disaster recovery is only as good as your last test. Our quarterly backup testing and evaluation service ensure your recovery plans work when it matters.
About Us
Founded in 2009, Your IT Department is a Microsoft 365 Partner helping UK businesses get the most from their technology. With 80% of support issues solved by the first person you speak to, and 62% of tickets closed the same day, we don’t just support your tech — we improve how you use it. Placing customer service at the heart of our operations, we are not just your IT provider but a strategic technology partner. We immerse ourselves in understanding your business, aiming to harness technology to boost efficiency and growth.
Frequently Asked Questions
Let’s answer some of your frequently asked questions about back up and disaster recovery solutions
What’s the difference between backup and disaster recovery?
A backup is a copy of your data stored separately to protect against loss. Disaster recovery goes further by providing a structured plan and tools to restore your entire system and resume operations quickly after a major incident like server failure, cyberattack, or natural disaster.
Here’s some further reading – https://www.your-itdepartment.co.uk/backup-and-disaster-recovery/
How often are backups performed?
We perform backups on a regular schedule that meets your business needs – typically daily or more frequently for critical systems. Backup frequency is discussed and configured during setup to align with your recovery point objectives (RPO).
Where is my backup data stored?
Your data is stored securely in our Secure Cloud, which offers encrypted, GDPR-compliant cloud storage. We also offer on-premise storage options using QNAP NAS devices if you prefer a hybrid or local solution.
Can you recover individual files or full systems?
Both. Our solutions support granular file and folder restoration as well as full server image recovery, including bare-metal restores if required.
What happens if a backup fails?
We actively monitor all backup jobs. If a backup fails or encounters errors, our support team is notified immediately and takes corrective action to resolve the issue, often before you even notice.
How does your Quarterly Backup Evaluation work?
Our Quarterly Backup Evaluation service involves a comprehensive test of your backup and recovery processes. We check data integrity, simulate recovery scenarios, measure performance against your RTO/RPO targets, and provide full documentation and recommendations.
Do I need both cloud and onsite backup solutions?
Not necessarily, but having both provides greater resilience. Cloud backups protect you from local disasters (like fire or theft), while onsite backups can speed up recovery times. We help you choose the right balance based on your business needs.
Is support included with your backup services?
Yes — support is available from 7:00 to 18:30, and our team is here to help with monitoring, restores, troubleshooting, and any other backup-related issues.
24/7 support is available if required. Contact us to discuss further.
Where can I find out more about backup, disaster recovery and business continuity
We’ve produced a number of articles around these subjects.
Start with
What are Backup, Disaster Recovery and Business Continuity?
this will explain the differences between the 3 and how they work together to protect your business. We’d also recommend:
Why Having a Continuity Plan Is a Sign of Great Leadership
Creating a Disaster Recovery Plan: Everything You Need To Know
Data Backup and Protection for Small Businesses: A Complete Guide
Get Peace of Mind with Reliable Backup and Disaster Recovery
Don’t wait for disaster to strike — be prepared with a robust backup and disaster recovery solution tailored to your business. Whether you need offsite protection, fully managed cloud disaster recovery, or a hybrid setup, we’ll help you choose the right strategy and keep your data safe.
Let’s protect your business together.
Call us on 0115 8220200 or hit the ‘Request a Call Back’ button below, pop in your details and we’ll call you right back.