Nottingham IT Support and Services

Unhappy with your current IT support provider? Or simply fed up with fixing IT problems yourself?

Looking for friendly, reliable IT services in the Nottingham area?

You’ve come to the right place!

Over 1,200 People from Nottingham and beyond trust us to keep their IT running on a daily basis.

    • IT SupportIT ServicesIT SecurityVoIP & Phones

    Or Call: 0115 8220200

    steve chettle
    steve chettle
    March 18, 2021.
    “Quick response and helpful. Problem sorted very quickly. Thank you”
    Jamie Mitchell
    Jamie Mitchell
    March 17, 2021.
    Thanks Narayan, really helpful as always
    mark wakefield
    mark wakefield
    March 12, 2021.
    Quick response as usual, brilliant service, thank you
    Anton Schwarz
    Anton Schwarz
    March 9, 2021.
    Above and beyond the call of duty! Stayed with our problem after normal hours to ensure that the night shift could still operate. Cheers Anton
    Amy Steele
    Amy Steele
    February 26, 2021.
    “The service provided by Adam was fantastic. He was very prompt in assisting and resolved the issue with great knowledge.”
    February 25, 2021.
    Excellent service - as usual! Thanks Adam.
    Colin Ashton
    Colin Ashton
    February 23, 2021.
    “Thanks “Thanks for the speedy response and getting me back on the road”
    Alan Mcnulty
    Alan Mcnulty
    February 17, 2021.
    Fantastic company, have made a huge difference to our company in the ever evolving world of IT. Cannot recommend enough, fast efficient and above all else very human!
    Tony Oldham
    Tony Oldham
    February 6, 2021.
    “Excellent work, your assistance is much appreciated”
    Nigel Hewson
    Nigel Hewson
    January 25, 2021.
    “I managed to corrupt all the site photo's. Ryan didn't give up and found a solution to save them. Thank you. You saved me another 6 hour round trip to redo them.”

    At Your IT Department we start with you.

    We want to know exactly what IT issues you need solving and how we can help you get more from your technology. You’ll get complete peace of mind.

    Your IT Department takes control of your entire IT infrastructure, monitoring your systems 24/7, 365 days a year. Your time is too valuable to spend worrying about IT issues. We’ll take care of everything, providing you with a premium service at a fraction of the cost of an in-house solution and, crucially, freeing up your time to focus on running your business.

    Over 100 businesses across Nottingham, Nottinghamshire and the East Midlands trust us to look after their technology. Take a look below to find out exactly what we offer, what managed IT means for your business, and why businesses across Nottingham are choosing the 360° approach to IT solutions that Your IT Department offers.

    Lee Hewson

    Managing Director

    Simon Cox

    Director of Service Delivery

    Craig Pearson

    Director of Sales and Marketing

    We work in partnership with you.

    We believe Managed IT Support is done with you, not to you. Our aim is to align your technology with your business goals and then to work with you to increase efficiency and reduce costs.

    One size doesn’t fit all and our Managed IT Solutions will be tailored to your needs, however what you’ll definitely benefit from is lower IT costs, reduced downtime, marketing leading solutions and outstanding customer service.

    Securing Your Systems

    Our security first approach provides you with peace of mind knowing you’re protected from viruses, malware and cyber-attacks.

    A Fast, High Quality Service

    Guaranteed 15-minute response time, 70% of calls resolved same day, 97% ticket resolution met and 98% customer satisfaction rating.

    It probably costs less than you think…

    One fixed price per month, with no hidden extras

    The Guide to Success

    All IT Support Companies tend to sound the same. They go on about SLA’s, KPI’s and bamboozle you with tech talk.

    Because it’s so difficult to tell the difference between good and bad IT support we’ve put together ‘The 2021 IT Service Buyers Guide.’

    In this guide you have breakdowns of what’s important and what isn’t, how to compare support providers and ultimately how you’re going to get the best provider you can for your business.

    With tips and tricks on how to choose your IT partner with breakdowns on what you need to succeed you’ll know how to start your journey the right way.

    Why choose Your IT Department for your Managed IT Support & Business IT Services in Nottingham?

    Your IT have been providing Managed IT Support & Business IT Services in Nottingham since 2009. We are a local provider, proud to be fully owned and operated in Nottingham.

    Founders Lee Hewson and Simon Cox continue to run the business as they have for over a decade. We’ve now grown to a Team of 16. This means we have the capacity to help but remain small enough to really get to know our clients businesses.

    Our Promises To You

    Fast Response Times

    When you call Your IT Department with an IT Issue, your phone call will be answered immediately or returned within 30 minutes of you leaving a message. An experienced technician will start working on a resolution to a business-critical issue within 60 minutes of the time you contacted us.

    Easy To Contact

    Our service desk is open from 0700 until 1830 Monday to Friday, outside normal business hours we have a 24/7 monitored answer service. You can also contact us via Email for non-critical issues and we offer Live Chat via our website.

    Effective, Fast & Friendly Customer Service

    Customer service is not a department, It’s our whole company ethos. Nobody calls IT support to say everything is OK, so we understand you may be frustrated, concerned or even angry when you call us. What we’ll provide is understanding, professionalism and a resolution as soon as possible.

    Keep You Informed Every Step Of The Way

    If your issue is escalated within our engineering team, or we need to liaise with 3rd parties such as software and broadband providers we will keep you informed of exactly what’s happening at regular intervals. 

    No Unexpected Costs

    What we quote is what you pay. Our agreements clearly show what is included in your support package and what will attract additional charges, but we’ll also agree any ‘out of scope’ work before it is carried out. 

    Ask For Feedback & Act On It

    You will be asked to rate our service on each interaction via our Smileback system. Our live Customer Satisfaction score is displayed on our website and we communicate changes based on feedback received via our quarterly Client Newsletter. 

    What Makes Your IT Different?

    The way we work with our clients. After we have visited your business to fully assess your current IT systems, we will provide you with the best IT solutions. We aim to lower your IT costs, reduce your downtime, supply you with the best IT solutions and provide you with outstanding customer service. Your solution will be designed by our experts and be unique to you, tailored to your exact needs.

    We think prevention is better than a cure. This is why we manage your IT and prevent issues before they arise, allowing you to concentrate on the daily running of your business. Instead of employing a complete in-house IT department, we can provide you with everything you need, at a fraction of the cost and hassle. We ensure that we keep our customers fully updated on our progress with regular reports on network health, infrastructure, security and overall performance.

    Our Managed IT Support & Business IT Services are built to fit around your budget and business needs. If you are interested in the Services that we provide, or you would just like some help and advice, then please get in touch and we’ll be glad to help!We look forward to supporting your Nottingham business as a trusted IT service provider.

    Get In Touch

    You can call us on

    0115 8220200 anytime between 7am and 6.30pm.

    If you’d rather we call you, you can complete our Contact Form or you can schedule a time that suits you in our simple online calendar below.

    We look forward to speaking to you.

    Your IT Department Ltd, Unit 8 Farrington Way, Eastwood, Nottingham. Nottinghamshire. NG16 3BF

    Your IT Department Ltd, The Old Rectory, Main Street, Glenfield, Leicester, LE3 8DG

    Your IT Department is a registered company in England • Registered Number: 6403781 • VAT Number: 945948664 • © Your IT Department 2021. All Rights Reserved