Nottingham IT Support and Services
Unhappy with your current IT support provider? Or simply fed up with fixing IT problems yourself?
Looking for friendly, reliable IT services in the Nottingham area?
You’ve come to the right place!
Over 1,200 People from Nottingham and beyond trust us to keep their IT running on a daily basis.
Or Call: 0115 8220200
At Your IT Department we start with you.
We want to know exactly what IT issues you need solving and how we can help you get more from your technology. You’ll get complete peace of mind.
Your IT Department takes control of your entire IT infrastructure, monitoring your systems 24/7, 365 days a year. Your time is too valuable to spend worrying about IT issues. We’ll take care of everything, providing you with a premium service at a fraction of the cost of an in-house solution and, crucially, freeing up your time to focus on running your business.
Over 100 businesses across Nottingham, Nottinghamshire and the East Midlands trust us to look after their technology. Take a look below to find out exactly what we offer, what managed IT means for your business, and why businesses across Nottingham are choosing the 360° approach to IT solutions that Your IT Department offers.
Director of Service Delivery
Director of Sales and Marketing
We work in partnership with you.
We believe Managed IT Support is done with you, not to you. Our aim is to align your technology with your business goals and then to work with you to increase efficiency and reduce costs.
One size doesn’t fit all and our Managed IT Solutions will be tailored to your needs, however what you’ll definitely benefit from is lower IT costs, reduced downtime, marketing leading solutions and outstanding customer service.
What is Managed IT Support
Managed IT Support & Business IT Services in Nottingham from Your IT Department LTD provides your business with a complete, flexible outsourced IT Department and takes away the stresses associated with technology failure.
Fully Managed IT Support provides Nottingham-based businesses with a holistic, fixed price IT solution.
All IT Support Companies tend to sound the same. They go on about SLA’s, KPI’s and bamboozle you with tech talk.
Because it’s so difficult to tell the difference between good and bad IT support we’ve put together ‘The 2021 IT Service Buyers Guide.’
In this guide you have breakdowns of what’s important and what isn’t, how to compare support providers and ultimately how you’re going to get the best provider you can for your business.
With tips and tricks on how to choose your IT partner with breakdowns on what you need to succeed you’ll know how to start your journey the right way.
Your IT have been providing Managed IT Support & Business IT Services in Nottingham since 2009. We are a local provider, proud to be fully owned and operated in Nottingham.
Founders Lee Hewson and Simon Cox continue to run the business as they have for over a decade. We’ve now grown to a Team of 16. This means we have the capacity to help but remain small enough to really get to know our clients businesses.
Our Promises To You
Fast Response Times
When you call Your IT Department with an IT Issue, your phone call will be answered immediately or returned within 30 minutes of you leaving a message. An experienced technician will start working on a resolution to a business-critical issue within 60 minutes of the time you contacted us.
Easy To Contact
Our service desk is open from 0700 until 1830 Monday to Friday, outside normal business hours we have a 24/7 monitored answer service. You can also contact us via Email for non-critical issues and we offer Live Chat via our website.
Effective, Fast & Friendly Customer Service
Customer service is not a department, It’s our whole company ethos. Nobody calls IT support to say everything is OK, so we understand you may be frustrated, concerned or even angry when you call us. What we’ll provide is understanding, professionalism and a resolution as soon as possible.
Keep You Informed Every Step Of The Way
If your issue is escalated within our engineering team, or we need to liaise with 3rd parties such as software and broadband providers we will keep you informed of exactly what’s happening at regular intervals.
No Unexpected Costs
What we quote is what you pay. Our agreements clearly show what is included in your support package and what will attract additional charges, but we’ll also agree any ‘out of scope’ work before it is carried out.
Ask For Feedback & Act On It
You will be asked to rate our service on each interaction via our Smileback system. Our live Customer Satisfaction score is displayed on our website and we communicate changes based on feedback received via our quarterly Client Newsletter.
What Makes Your IT Different?
The way we work with our clients. After we have visited your business to fully assess your current IT systems, we will provide you with the best IT solutions. We aim to lower your IT costs, reduce your downtime, supply you with the best IT solutions and provide you with outstanding customer service. Your solution will be designed by our experts and be unique to you, tailored to your exact needs.
We think prevention is better than a cure. This is why we manage your IT and prevent issues before they arise, allowing you to concentrate on the daily running of your business. Instead of employing a complete in-house IT department, we can provide you with everything you need, at a fraction of the cost and hassle. We ensure that we keep our customers fully updated on our progress with regular reports on network health, infrastructure, security and overall performance.
Our Managed IT Support & Business IT Services are built to fit around your budget and business needs. If you are interested in the Services that we provide, or you would just like some help and advice, then please get in touch and we’ll be glad to help!We look forward to supporting your Nottingham business as a trusted IT service provider.
You can call us on
0115 8220200 anytime between 7am and 6.30pm.
If you’d rather we call you, you can complete our Contact Form or you can schedule a time that suits you in our simple online calendar below.
We look forward to speaking to you.
Your IT Department Ltd, Unit 8 Farrington Way, Eastwood, Nottingham. Nottinghamshire. NG16 3BF
Your IT Department Ltd, The Old Rectory, Main Street, Glenfield, Leicester, LE3 8DG
Your IT Department is a registered company in England • Registered Number: 6403781 • VAT Number: 945948664 • © Your IT Department 2021. All Rights Reserved