Introducing our Technical Director

Our series of posts introducing the Your IT Team continues with our Technical Director, Simon Cox.

Simon Cox Technical Director Your IT Department IT Support Provider

What’s your role at Your IT?

Along with Lee, I’m one of the founders and owners of the business. I’m mainly involved in the technical side of the business working closely with the technical team to ensure that customers problems are solved quickly and efficiently. Of course, Your IT is a small business and as any small business owner will understand what I do is extremely varied!

I work closely with Lee on strategy and business development, I’m heavily involved in recruitment and HR and I’m also the one who tidies up after everyone!

I try and spend as much time as possible communicating with customers, whether that means emailing, making calls or getting out and about to face-to-face meetings. It’s difficult when you grow like we have, but each customer is extremely important to us and we firmly believe in trying to maintain the personal touch.

Tell us a bit about your background:

My first introduction to computers was at a very early age of 13, our school had a computer club and made use of the computer facilities at the local university. The computers were huge, about the size of a Ford Transit and the output screen was roughly the size of a modern day mobile phone. How things have changed……

What are the plans for the future?

Simon Cox and Lee Hewson Directors of Your IT Department IT Support Provider

Simon and MD Lee Hewson.

We want to keep growing whilst maintaining the quality of the service we provide. We’ve recruited quite a high number of staff over the past 6 months and I’m making sure they all integrate and we get them working together as a team. We’ve got big plans for developing the individuals within the business, so we are putting together training and development plans and we are also keen to get some recognised accreditation for the systems we’ve got.

Away from work what do you like to do to relax?

I enjoy walking and cycling with my wife and taking the dog for the occasional trip into the countryside (that sounds really old). I’ve recently taken up air rifle shooting at a local club, thankfully it’s only reactive metal targets – no live animals are shot at. It’s fun and keeps me out of Church.

Now for some quick-fire questions:

Age: The oldest here.

What’s the best part of your job? Knowing we are doing something worthwhile.

What’s your idea of a perfect night out? Good meal with friends & family sat overlooking the sea.

Which historical figure would you like to go drinking with? Jesus, just to see what the fuss was about.

What’s your most embarrassing moment? Being attacked by a moth whilst watching Jaws. It was at the part when the guys head popped out from under the boat, the cinema was full. Enough said.

What would be your superpower? Nothing, with great power, comes great responsibility.

How many sandwiches have you eaten off the floor? Zero, I couldn’t stand to drop a sandwich. Although the worst sandwich I had was a mixture of potted beef and strawberry jam. In the days before Tupperware all sandwiches went in a bread bag, on a trip to the Zoo my sandwiches merged.

Finally, and this one is important, so please pay attention. What do you think cats dream about? What’s a cat?