Category: Meet the Team

IT News and updates from the Your IT team

He’s turned a typical teenage girl’s internet activity into a full time profession, it’s ‘Brand’ Pearson!
October 18, 2017

He’s turned a typical teenage girl’s internet activity into a full time profession, it’s ‘Brand’ Pearson!

Our series of posts introducing the Your IT Team continues with our Marketing & Business Development Manager, Craig Pearson. What’s your role at Your IT? I’m Your IT’s Marketing and Business Development Manager. I look after Your IT’s Marketing Channels including the website, social media, print, events etc. and am basically in charge of attracting… Read full article

Forget the fakes on BBC it’s a real Apprentice!
October 04, 2017

Forget the fakes on BBC it’s a real Apprentice!

With the new series of The Apprentice kicking off we thought it was a good time to introduce ours! Ladies and Gentleman, it’s Kieran Starbuck. What’s your role at Your IT? I am first line support so I’m most likely to be the one answering the phone when a customer calls with an issue. I’ve… Read full article

Sales Guy, Drives A Beamer. Here’s the walking cliche that is Angus Unwin-Rose!
September 07, 2017

Sales Guy, Drives A Beamer. Here’s the walking cliche that is Angus Unwin-Rose!

After a couple of weeks break whilst we did some proper work we are back with the latest in our very popular Meet the Team feature. This week our Account Manager, Angus. What’s your role at Your IT? My role is Account Manager, I look after any potential new clients enquiring into Your IT Department… Read full article

The Man, The Myth, The Legend. Ladies & Gentleman it’s Ryan Bennett.
August 02, 2017

The Man, The Myth, The Legend. Ladies & Gentleman it’s Ryan Bennett.

Our series of posts introducing the Your IT Team continues with our 2nd Line Support Engineer, Ryan Bennett. What’s your role at Your IT? I’m the first escalation point for customer issues, so when something cannot be easily fixed by the first line engineers and it requires a little more investigation and diagnostic’s it gets… Read full article

Is that Mr Burns? No it’s Field Engineer Pete Marsden. Excellent!
July 26, 2017

Is that Mr Burns? No it’s Field Engineer Pete Marsden. Excellent!

Our series of posts introducing the Your IT Team continues with our Projects Engineer, Pete Marsden. What’s your role at Your IT? My role at Your IT is to undertake the main project work. This gets me involved in the installation of new hardware, the configuration of servers, office 365 migrations and a host of… Read full article

Say Hi to G.O.T. Geek Josh!
July 19, 2017

Say Hi to G.O.T. Geek Josh!

Our series of posts introducing the Your IT Team continues with our Senior Technician (and part-time Your IT model), Josh Stevenson. What’s your role at Your IT? I am one of the Senior Technicians here at Your IT Department. We act as a point of escalation for the rest of the support team, allowing them… Read full article

It’s Senior Tech, Damian Joel!
July 12, 2017

It’s Senior Tech, Damian Joel!

The latest installment in our ‘Meet The Team’ series is Senior Technician, Damian Joel. What’s your role at Your IT? I’m effectively the third line of support, myself and my colleague Josh are where customers issues end up when they tend to require a more complex fix, The last line of defence if you will!… Read full article

Meet Kieran Sheppard.
July 05, 2017

Meet Kieran Sheppard.

Our series of posts introducing the Your IT Team continues with our 2nd Line Support Engineer, Kieran Sheppard. What’s your role at Your IT? Myself and my colleague Ryan are the first part of the escalation team. Any tickets that can’t be dealt with by our first line technicians we will either assist them in… Read full article

Say Hello to Charley
June 21, 2017

Say Hello to Charley

We continue our introductions to the Your IT Team with our Helpdesk Manager, Charley Clarke. What’s your role at Your IT? Working closely with Simon Cox, our Technical Director, I take overall responsibility for the helpdesk function. I keep an eye on all the issues coming in and allocate them to technicians on the desk,… Read full article

Introducing our Technical Director
June 14, 2017

Introducing our Technical Director

Our series of posts introducing the Your IT Team continues with our Technical Director, Simon Cox. What’s your role at Your IT? Along with Lee, I’m one of the founders and owners of the business. I’m mainly involved in the technical side of the business working closely with the technical team to ensure that customers… Read full article

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