Would You Like To Join This Lot?

October 20, 2017 -

Due to continued expansion Your IT Department Ltd has an exciting opportunity for an experienced and ambitious 1st Line IT Support Technician to join the Team and work in a fast-paced and technically challenging environment.

Due to the diverse nature of incidents and technology supported, Your IT seeks technicians with a consultative style and a genuine willingness to learn new skills. We seek bright, diligent individuals with excellent communication skills and a good work ethic.

Working 8.30am to 5.30pm – Monday to Friday we are offering a competitive salary and benefits, plus substantial opportunities for career development and training.

Your IT Department Ltd is a young, dynamic and award-winning IT Outsourcing provider based in Nottingham.

Your IT currently offers a range of IT services to small businesses, from Managed IT Support services to hosting and telephony.

We have created a fun working environment, promoting a good team working ethos and a flat company structure where everyone has a voice.

Responsibilities

• Technical incident management

• First-line IT support and remote access

• Remote monitoring of business-critical products and service levels, PC and server configuration

• PC and server configuration

• Proactive server monitoring and reporting

• System checks

• Back up monitoring and reporting

• Out of hours scheduled/planned work

Skills

Ideally, you will have:

• A comprehensive technical grounding, including a good understanding of networking principles and Microsoft server and desktop environments.

• Knowledge of Microsoft Exchange, Group Policies, and Active Directory are advantageous

• Excellent communication, diagnostic and troubleshooting skills • Experience of diagnosing Mac hardware and software issues, or have a good understanding of Mac hardware and software

• Experience of diagnosing Mac hardware and software issues, or have a good understanding of Mac hardware and software

• Your IT considers all applicants, but the role typically favours those who are fully or part qualified. Relevant MCP, MCSA or MCSE qualifications are a strong bonus.

You Are

– Able to prioritise tasks whilst maintaining a clear customer focused approach

– Reliable and willing to solve client demands

– Keen for new experience, responsibility, and accountability

– Able to get on with others and be a team player

Benefits

– 21 Days Paid Holiday + Bank Holidays

– Workplace Pension by NEST

– Paid Overtime

– Staff Rewards via Perkbox

– Staff Development Program

– Up to 5 Days Technical Training per Year

– Paid Technical Exams

– Modern Working Environment, with breakout area.

– Regular Team Events outside of work including free tickets for our sporting partners.

Job Type: Full-time

To apply please send a CV and covering letter to careers@your-itdepartment.co.uk  – closing date 03/11/2017

We look forward to hearing from you!