Introducing the Your I.T. Department Team.
We’ve had a number of new recruits over the past few months here at Your IT. We believe it’s important that your know who you’re dealing with and so over the coming weeks we’ll be introducing the whole team, new and old, so you can put names to faces. To start us off its Managing Director, Lee Hewson.
What’s your role at Your IT?
I’m one of the two owners here and I’m involved in all elements of the business. From financial management, HR and personnel decision making to customer service, marketing and quoting I’m involved in most things to an extent. I think the most important part of what I do is still to be involved with our customers, talking to them regularly and making sure that the service we provide is meeting both their and our standards. It’s important to me and Simon (fellow owner and Technical Director, Simon Cox) that our customers know than can speak directly to us with any issues and I think this has been a massive part of the high levels of customer retention that we’ve achieved.
Tell us a bit about your background:
I have been involved in IT from a very young age, my father was a computer engineer in the late 70’s early 80’s, when computers filled rooms and toolkits consisted of soldering irons! So my interest in technology has always been there.
My first commercial step into computing was helping launch the Multimedia computer sections in the old Comet stores in the late 90’s, before moving to a local firm in Nottingham called Prima Computers.
I have worked in the IT industry since the age of 18 and have seen massive change over the last 20 years.
What are the plans for the future?
We want to continue to grow. The new premises we’ve bought are in an excellent strategic location with terrific access to the M1 and Nottingham, Derby and Leicester so we are concentrating our efforts on customer acquisition in those areas. We will continue to focus on IT Support as this is the core of our business but we are also able to provide cost effect broadband and VoIP solutions which we’ll be letting customers know more about. Cyber security is another area that we are looking to grow over the next couple of years.
Away from work what do you like to do to relax?
I love to spend time with my Wife and Daughter, particularly weekends away where we can truly relax. As I hobby I race Remote Control Model Cars (Toy cars 😊) this keeps meet out of trouble on most weekends.
Now for some quick-fire questions:
What’s your most embarrassing moment? Probably walking into a bar and putting my arm round who I thought was my girlfriend at the time, only for it to be her best friend!!
How many sandwiches have you eaten off the floor? Never
What’s the last thing you watched on TV and why did you choose to watch it? Sausage Party, and I have no idea why!
How many days have you gone without showering? 4, sounds disgusting but it was with good reason!
Who was your favourite Spice Girl? I am going to go against the grain on this one, Posh Spice
Finally, and this one is important, so please pay attention. What do you think cats dream about? – My cat dreams about food and nothing else