How Managed Services Save You More Than Money
IT Support & Managed Services
“Downtime costs money.”
That’s no secret, but it doesn’t quite capture the whole experience………. You arrive at work in the morning, grab a coffee knowing you’ve got a full day ahead of you and you’re ready to dive in. Then for some reason you can’t access the database and neither can anyone else. You restart the server while fielding calls right, left and centre but you’re unable to answer any client queries. Your hands are tied, and now the server is beeping at you…… what’s going on?!!
You’re not just in crisis mode, you’re also on damage control as you call every tech you can think, trying to find someone who can sort the problem NOW.
Not exactly what you’d got planned.
The Break/Fix Days Are Gone
In the past businesses only addressed their IT needs when something broke. A few hours of downtime meant was acceptable and could easily be recovered from. But, in todays fast moving world, business rely heavily on their IT and downtime just isn’t an option.
The cost of break/fix is now too high, both financially and emotionally.
What’s required is proactive management and remote monitoring of your IT systems by professionals. You need to have confidence that someone is keeping an eye on things and fixing potential breakdowns before they become an issue for your business.
Benefits of Managed Services
Small and medium sized businesses in particular benefit from managed services. This is because they usually can’t afford to have on-site technician to oversee the various systems in use.
By subscribing to a Managed Service Provider or MSP, businesses benefit from reduced labour costs, access to a team of professionals with vast and wide knowledge, improved data security and minimal downtime. Businesses know exactly what their upcoming costs are and can plan accordingly.
What’s Included in Managed Services
Some of the managed services we can provide are:
Remote Support – accessible through an online support portal, email or telephone this allows us to remote onto clients machines and fix problems quickly without needing to be on site.
Hardware Monitoring – Monitoring and maintenance of servers and workstations to catch and prevent failures before they interrupt the business.
Managed Security – We provide all clients with managed Anti-Virus, Email Filtering and Advanced Threat Protection. All monitored and maintained to give the best protection.
Patch Management – We make sure your operating systems are up to date, closing access to known vulnerabilities as soon as possible.
Find Out More
For more information on what’s included in Managed Support visit our Managed Support page.
You can also call us on 0115 8220200 or complete the Form on our contact page.